Pranam IRCTC slammed for allotting upper berths to senior citizens
In response to the Twitter user's criticism, IRCTC gave him an explanation of what transpired. A Twitter user has slammed the Indian Railway Catering and Tourism Corporation (IRCTC) for allotting upper berths to senior citizens of his family. He wondered “What kind of software is being used" to allot berths to senior citizens. “What kind of software is being used by you for generating tickets? An old woman of age 70 has been alloted side upper berth? Will you at the age of 70-80 be able to climb to the upper berth? As entered 2 ladies are there 1- My mother & 2-my granny (sic)," the user wrote. “Both of them have been alloted upper berths! How will an old woman climb and how will another Arthritis patient climb? Please answer me! Moreover, as an old man of age 79 he has also been given upper birth (sic)," he wrote. “Most importantly my whole family is travelling where 3 of them are in a coach(b5) and my old grandmother has been given another coach(b2) upper berth! is this your service towards the public? (sic)," the user added. The user, going by the handle @malayaranjanpat, demanded, “I need a replacement ticket with my conditions fulfilled (sic)." In response to the Twitter user's criticism, IRCTC gave him an explanation of what transpired. “In the computerised reservation system of Indian Railways, there is a provision for allotting lower berth automatically to senior citizens and female passengers above the age of 45 years., even if no choice is given, it said. However, it depends on there being lower berths available at the time of booking, Railway Seva tweeted the reply on behalf of IRCTC Official.“In the trains also, ticket checking staff is authorised to allot lower berths falling vacant to such senior citizens who have been allotted middle/upper berth due to non-availability of lower berths at the time of booking," it further clarified. One user wrote, “Stop these vacuous justifications, fine tune your algos." KR IRS 30822 -- You received this message because you are subscribed to the Google Groups "Thatha_Patty" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/thatha_patty/CAL5XZooH9uudEF%2B9B%3DSd6UQW2duZ-oGPPpj-J7Xbu6Lv96kegg%40mail.gmail.com.
