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Lessons From Best Broadcasters

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====================

We learn by watching experts in action.  You learned to walk by
watching your parents' steps.  You learned to talk by observing
how they moved their mouths.  Later in life, you learned ice
skating, ballet, golf, baseball pitching, dancing, driving a car
and many other activities by watching people who did those
activities well. In this article, we will seek to learn from
broadcasters how to become better communicators.


Additional Article Information:
===============================

738 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2006-09-26 13:24:00

Written By:     Bill Lampton Ph.D.
Copyright:      2006
Contact Email:  mailto:[EMAIL PROTECTED]


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Lessons From Best Broadcasters
Copyright (c) 2006 Bill Lampton Ph.D.
Championship Communication
http://www.championshipcommunication.com/



I love to work with clients--individually, as their coach-- who
want to communicate more clearly and convincingly.

Some have established the goal of improving their one-on-one or
small group interactions, because they concentrate on sales or
customer relations.  Others want to build reputations as
spellbinding speakers with large audiences, because they aspire
to top leadership positions.

In both cases, during the first coaching session I say: "We
learn by watching experts in action.  You learned to walk by
watching your parents' steps.  You learned to talk by observing
how they moved their mouths.  Later in life, you learned ice
skating, ballet, golf, baseball pitching, dancing, driving a car
and many other activities by watching people who did those
activities well."

Then I comment: "To become a top-level communicator, start
watching and listening to the role models you can tune into for
free at your convenience--the broadcasters who deliver the news,
interview guests, predict the weather, report on sports, give
commentaries, and summarize the day's stock market movements."


For specific examples:

Carol Costello, CNN

On "America in the Morning, "Carol shows us exactly what
"animated" means.  I cannot imagine anyone becoming distracted
when Carol appears on the tube.  Her hearty laugh seems
completely unplanned, certain to help you come to life at 6:00
a.m.  Yet in her serious moments, you believe she is talking with
you privately, rather than to millions of viewers. Always, her
facial expressions reflect the mood she wants to convey.

Another admirable trait: During interviews, she listens intently,
without shuffling through notes looking for her next question. 
Carol Costello provides a stronger jump-start than three cups of
high test coffee.


Brian Kilmeade, FOX & Friends

Although he launched his career as a sports guy, Brian has become
well versed in world events.  Pay special attention to his
rapid-fire delivery.  Why? Because most of us plod along with a
rate so ponderous that listeners start daydreaming.  The average
person speaks at 125-50 words per minute, yet we can understand a
person who speaks up to 400 wpm (picture the used car salesman
giving his TV commercial).  Note that Brian's pace keeps you
alert and interested.


Paul Harvey, ABC Radio

The most durable broadcaster in history, Paul Harvey signed a
ten-year contract at age 82--and that was six years ago.  I
attribute Paul Harvey's widespread appeal and longevity to four
factors.

First: His trademark use of the pause. Other broadcasters have
tried to imitate his well-timed pauses, but they come across as
second rate mimics.

Two: His stories. Usually his broadcasts consist of a series of
true-to-life stories, giving behind the scenes visits with the
famous and the ordinary.

Three: His simple language.  You don't need a dictionary handy
when you hear him. Paul Harvey knows that eloquence means that
people get your meaning quite easily.

Four: His incredible voice. That's a rare gift we won't have.
Even so, through coaching and practice we can make the most of
the voices nature gave us.


Oprah Winfrey, ABC-TV

One word accounts for Oprah's worldwide acclaim: Trust. Her
guests trust her enough to tell their most sacred secrets. Her
viewers trust her enough to believe that she is sincere. 
Centuries ago, Aristotle taught that ethos (credibility, in our
lingo) may well be the orator's most powerful tool.  If your
listeners trust you-- whether they be family members, employees,
bosses, or prospective clients--you enjoy a remarkable
advantage.


Stone Phillips, Dateline NBC

This former Yale quarterback has all the right moves for TV, too.
 In addition to his central casting looks and poise, I applaud
his focus on facts. You never have to wonder, "What reason does
he have for that assumption?" Phillips documents every report. 
The lesson: Research your topics from every angle. Become a
renowned authority, and you will make sales no one else could
make, or explain quite clearly a complex issue at a
department-wide meeting.


Which Favorite Broadcaster Would You Add?

"But Bill," you may be thinking, "how can you possibly leave
out __________________or _________________?" If you want to tell
me about a broadcaster who has given you valuable lessons in
"championship communication," then please do this:

1. E-mail me the name of another broadcaster you admire as a
communication model.

2. Tell me--specifically-- what the broadcaster has demonstrated
as a dynamic communication principle.

Please title your E-mail: Favorite Broadcaster Send to:
mailto:[EMAIL PROTECTED]

In my regular monthly newsletter, I will list the broadcasters
mentioned in reader responses. 




---------------------------------------------------------------------
Bill Lampton, Ph.D., helps organizations "Finish in First Place,"
by strengthening their communication, motivation, customer 
service, and sales. His speeches, seminars, coaching and 
consulting client list includes the Ritz-Carlton Cancun, 
Celebrity Cruises, CenturyTel, The Gillette Company, Krystal 
Company, and the Environmental Protection Agency.  Visit his 
Web site to sign up for his complimentary monthly newsletter, 
and to order his popular book, The Complete Communicator: 
Change Your Communication, Change Your Life! 
His Web site: http://www.ChampionshipCommunication.com  
Call him at 770-534-3425 or 800-393-0114.  
E-mail: [EMAIL PROTECTED]


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