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Article Title:
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On Demand is in Demand | The Growing Trend Towards SaaS

Article Description:
====================

Traditionally, most companies have a process they go through to
purchase their application software.   Vendors are researched,
long lists are made, demos and trials are held, and eventually,
selections are finalized.  Once the new software is delivered, IT
personnel must install the application and then the software is
deployed to employees for use.


Additional Article Information:
===============================

413 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2007-01-18 11:00:00

Written By:     Anne Sych
Copyright:      2007
Contact Email:  mailto:[EMAIL PROTECTED]



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On Demand is in Demand | The Growing Trend Towards SaaS
Copyright (c) 2007 Anne Sych
Novo Help Desk Software
http://www.novosolutions.com/



Traditionally, most companies have a process they go through to
purchase their application software.   Vendors are researched,
long lists are made, demos and trials are held, and eventually,
selections are finalized.  Once the new software is delivered, IT
personnel must install the application and then the software is
deployed to employees for use. This grueling process can be
lengthy and can also add to the initial investment when you
consider the man-hours required to set up and configure the new
solution.

Or, perhaps your company's budget constraints will not allow you
to invest in a large application.  You may have very specific
needs for a certain kind of software (such as IT Help Desk), but
the required initial investment may lead to the entire project
being labeled "cost prohibitive."  In addition, you may not
currently have the infrastructure in place to house the software,
which could mean even more money out-of-pocket.

On-Demand software or Software as a Solution (SaaS) is becoming
increasingly more popular.   Instead of purchasing an expensive
license and installing your software in-house, software is
"hosted" by the solution provider and "rented" by the month. 
Analysts project that by 2010, 30 percent of new software will be
delivered via an SaaS model.

There are many benefits to this software deployment model:

 * Low Cost of Entry – instead of a large initial investement,
you make monthly payments to use the software as long as you need
it.  The ongoing expenses are predictable for easy budgeting.

 * Upgrades are Included – typically you are offered the latest
version of the software that is available.

 * Controlled Risk – if the application is not a good fit for
your company you can opt out at the end of your contract.

 * Reduced IT Burden – since the software is hosted by the
provider, your IT staff  does not have the burden of the install
or ongoing maintainance.  Breakdown's are handled by the
vendor.

 * Flexibility – as your business changes you may need changes in
your software.  SaaS allows you the ability to make changes as
your circumstances change.

Of important consideration when selecting a SaaS provider is data
security.  You should ensure that your data is safe and secure.  
You will want to know the location of the data center, their
physical security measures, data backup practices, and disaster
recovery plans if the data center becomes unavailable. 

More and more vendors are offering SaaS, so when you are
evaluating software application purchases, consider and on demand
SaaS solution.




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Written by: Anne Sych, Marketing Manager for Novo Solutions, Inc. 
Novo Solutions, Inc. is an Independent Software Vendor (ISV) 
in Virginia Beach, Virginia specializing in Customer Support 
Software. Free trial versions of the Novo Help Desk Software, 
Knowledge Base Software and suite of web-based Customer Support 
Solutions are available. http://www.novosolutions.com/


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