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The Tea Room Business Plan - Market Research

Article Description:
====================

Market research is critical to achieving business goals but, like
everything else, it can be overdone. The keys to good market
research are relevance, focus and economy. This is especially
true for the tea room as a new business.


Additional Article Information:
===============================

622 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2007-06-29 15:19:00

Written By:     Jon M. Stout
Copyright:      2007
Contact Email:  mailto:[EMAIL PROTECTED]


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The Tea Room Business Plan - Market Research
Copyright (c) 2007 Jon M. Stout
Golden Moon Tea
http://www.GoldenMoonTea.com



Market research is critical to achieving business goals but, like
everything else, it can be overdone. The keys to good market
research are relevance, focus and economy. This is especially
true for the tea room as a new business.

Relevance:

Initially, the entrepreneur must decide what their target market
is and research that market to collect relevant information. For
tea rooms geographic relevance is important. Generally speaking,
most customers will visit the tea room within a certain radius of
the site.

Demographic information that is readily available should be
filtered for geographic relevance.

Other filters for relevance should address issues like gender,
purchases of loose leaf tea, standard of living, commitment to a
healthy lifestyle, number of gourmet stores in the area and other
characteristics.

Focus:

Develop a profile of the specific characteristics of the ideal
customer. Focus on those characteristics and match the profile to
the relevant data collected. The profile may be changed as more
information and knowledge is gained. Continue to use the profile
as a basis to evaluate the research.

Economy:

Every business has a specific marketing strategy that usually
works best and has already been proven by your most successful
competitors. You can benefit from their experience by copying
successful marketing plans, including selling methods, pricing
and advertising. Make a list of the most successful businesses
that fall within your field of interest and study them.

Successful local businesses are a goldmine of valuable
information. Continue to make visits even after the tea room is
started.

Solicit feedback from your customers .For example ask questions
like "how did you find us?" And "what did you enjoy about our tea
room?" In addition constantly review operations. If tea is
consistently left in the pot or scones are frequently returned,
consider revising your menu with more desirable products.

It will be difficult to make sound marketing and promotional
decisions without being informed on customer real wants and
needs. If a specific geographical area defines your market, low
cost demographic reports based on the census can be obtained that
will furnish information on population by race, income and home
ownership. For resources that provide this information, use
http://www.Google.com to search for "demographic data" on the
Internet.

Competition:

Understanding the strength and weaknesses of the competition is
an important part of the planning process. The first step in
understanding the competition is defining who actually the
competition is. If there is another tea room in the vicinity,
defining the competition is obvious. But if there are a number of
entities offering complementary products to tea the choice is
less clear.

After the competition is identified, their weakness must be
attacked. These include:

 * Offering low quality tea and food products

 * Utilizing shabby or dirty tea ware

 * A menu that is limited and not complimentary to the tea
experience

 * Provide a tea environment that is cold and sterile or shabby
and trashy

 * No attention to customer service

 * No promotion – a "build it and they will come" message

The Internet:

For the tea room, the most effective and economical place to
developing good marketing information is the internet. With the
introduction of advanced, powerful search technology (e.g.
Google) searches are cost effective, powerful and can be
continuously updated. Further by proper use of the internet, a
tea room owner can gain experience from tea rooms across the
country.

Tea Room Tip: Loose leaf tea drinkers are demanding but will pay
for quality and service. Give your customers more than they
expect.

Tea Room Tip: Learn what marketing works best from others in your
business

Tea Room Tip: You can use Google (http://www.Google.com) to
search for prospects, compatible businesses as well as tea
articles and accessories to include items for your tea room web
site.




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Jon M. Stout is Chairman of the Golden Moon
Tea Company. For more information about tea,
(http://www.goldenmoontea.com/greentea) 
green tea (http://www.goldenmoontea.com/blacktea) 
and black tea go to http://www.goldenmoontea.com


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