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Article Title:
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Repeat After Me: 'I Have Only One Business.'

Article Description:
====================

Imagine you're ten years old, and there are huge stacks of
cardboard boxes towering over you. It's a maze. It's a
fortress. And you're allowed to climb all over them. Inside
every single one of those boxes is a dozen bottles. Fine wines,
liquor, you name it. It may sound like a caterer's dream, but I
was just hanging out in the warehouse of my grandfather's wine
store. My parents worked with him, and so I kinda grew up there.


Additional Article Information:
===============================

909 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2007-10-04 11:00:00

Written By:     Mark Silver
Copyright:      2007
Contact Email:  mailto:[EMAIL PROTECTED]



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Repeat After Me: 'I Have Only One Business.'
Copyright (c) 2007 Mark Silver
Heart Of Business
http://www.heartofbusiness.com/



Imagine you're ten years old, and there are huge stacks of
cardboard boxes towering over you. It's a maze. It's a
fortress. And you're allowed to climb all over them.

Inside every single one of those boxes is a dozen bottles. Fine
wines, liquor, you name it. It may sound like a caterer's dream,
but I was just hanging out in the warehouse of my grandfather's
wine store. My parents worked with him, and so I kinda grew up
there.

1000's of bottles. One business.

The store ran ads every week, because every week there was a
different special, a different deal. A new wine, a new vintage, a
new label. Customers came in, and often the parking lot was
jammed, with a line from the cash register snaking towards the
back door.

Can you imagine if every time a new bottle came in, my
grandfather had to open a new store to sell it? Create a new and
separate ad? That's crazy thinking, isn't it?

One business can handle a whole lotta bottles.

You can breathe a sigh of relief. While you may be the world's
most amazing neurofeedback practitioner, just because you also
want to provide nutritional education and support doesn't mean
you have to start a second business.

If you're consulting around marketing and brand development, you
don't have to kill yourself trying to start a new consulting
practice to offer organizational development and leadership
training.

You're just adding more bottles to the shelf. Seems kinda
obvious when you think about it. But, what if you need another
website? Or another stream of income? When does it become
separate business?

A business is defined by the people it serves.

A business exists to help people solve a problem. Not just any
person, or just any problem. The same business that fixes holes
in your teeth isn't going to be the same business that fixes
potholes in the road.

If your message is talking to the same kind of people, about the
same kind of problem, then no matter how radically different the
offers are, you can keep it all under one roof.

Meditation CD. Spiritual healing session. Hot rock massages.
Pilates classes. Nutrition consultation. Health strategy session.
Spans quite a bit of territory, but because it addresses people
healing from traumatic injuries, all of these offers connect. One
business.

One business. Two businesses. Why does it matter?

Well, aside from the overwhelm that can rise up when thinking
about running more than one business at a time, it all boils down
to one word: Momentum.

A customer that buys a bottle of Beaujolais Nouveau one week, may
buy a case of Burgundy the next. And then the next week, on your
recommendation, they may end up trying some white wine, and
finding out they like that, too.

All people, including your clients, are complex human beings,
with a large variety of needs and wants and challenges. By the
same token, problems are rarely solved with only one solution or
approach. A good dinner may need both a rich red wine for the
steak, and then a sweet dessert wine for afterwards. An injury
may need massage, exercise, nutrition, and spiritual connection
to heal.

But if you're already known as a specialist in neurofeedback,
say, how could you ever expand your business without losing
clients? Good question. Let's take a look.

Keys to Adding Bottles for Momentum

 * Single Answers Can Be Suspect

After touring through the world of healing, where there has to be
at least one gazillion different ways of doing it, I've come to
the conclusion: there is no one single 'best' way. If you are
dedicating yourself to just a single modality, it's hard to do
that without having a least a little bit of unconscious modality
chauvinism creep in.

Offering a sensible variety of approaches that work together and
support one another can actually increase the trust your clients
have in you. They'll know that you're growing and learning,
too. And that you are more concerned about helping them, than in
just doing "your thang."

 * Variety is the Spice of Life

Even people who have the most "dog with a bone" tendencies
still like change and variety. By providing variety and change
that is sincerely helpful, and yet still has focus, it means that
they will be able to change focus, without leaving your
business.

They'll stick around and drink more deeply at your fountain,
just because you've got different flavors. And this means that
not only are they getting more and better help from you, but for
you, that's one less client you have to replace.

 * Quality leads to Quantity

Because you've got multiple solutions all supporting the same
issue behind Door #1, people are getting even better results.
Which means they come back, as we've already said. And bring
their family. And tell their friends.

Even your best clients may feel like your services are especially
profound, or different, or, let's face it, weird in some way. If
you have a few different bottles available for different tastes,
chances are it will be easier for them to think of something that
a particular person would like.

Go ahead, take that breath, and start stacking your shelves with
whatever bottles float your boat, and support your focus. Your
clients will thank you, and your business will have that much
more help going into momentum.

The best to you and your business,

Mark Silver




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Mark Silver is the author of Unveiling the Heart of Your 
Business: How Money, Marketing and Sales can Deepen Your 
Heart, Heal the World, and Still Add to Your Bottom Line. 
He has helped hundreds of small business owners around 
the globe succeed in business without losing their 
hearts. Get three free chapters of the book online: 
http://www.heartofbusiness.com



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