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Teleseminar Handouts: Everything You Need to Know But Forgot to Ask

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====================

Whenever you present a teleseminar, teleclass or teleconference,
the main channel of communication is auditory. After all, you are
speaking to your audience on a telephone bridge line, and in many
cases the audience is also talking back to you and to one
another.


Additional Article Information:
===============================

998 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2008-12-23 11:00:00

Written By:     Marcia Yudkin
Copyright:      2008
Contact Email:  mailto:[email protected]



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Teleseminar Handouts: Everything You Need to Know But Forgot to Ask
Copyright (c) 2008 Marcia Yudkin
Creative Marketing Solutions
http://www.yudkin.com/teleteach.htm



Whenever you present a teleseminar, teleclass or teleconference,
the main channel of communication is auditory. After all, you are
speaking to your audience on a telephone bridge line, and in many
cases the audience is also talking back to you and to one
another.

However, don't overlook the opportunity to provide value in
written form as well, by providing a teleseminar handout. This
has several advantages:

  * Persistence. I have a framed calligraphy verse in my office:
"Writing abides; the spoken word takes wing and cannot be
recalled." That's not precisely true when you are recording a
teleseminar so that it lives on, but handouts do often have a
much longer lifespan than audio files. Handouts are convenient to
store and look at again in file folders, whether the tangible
kind or on a computer. Great handouts also condense lots of
information to the essential points, so they're more conducive
to a quick review than the audio file would be.

  * Learning Styles. Everyone has an idiosyncratic set of
preferences regarding how they learn best, and handouts
accommodate those who prefer reading to listening. With a handout
to read and review, teleseminar participants feel more confident
they've learned something. Clients of mine who sign up for
teleclasses even though the auditory channel is their least
favorite method of learning treasure the handouts even more than
those who love learning by listening and speaking.

  * Convenient Reference. When you are recommending certain
resources during your call, it may be really hard for your
listeners to take accurate notes. Without a handout, you'll have
to repeat spellings and URLs or have to field email questions
about them later. By putting them on the handout, people can more
easily follow up on what they learned during the teleseminar.

  * Pass-along Potential. Someone excited about what they learned
in a teleseminar might be inspired to forward your handout to
someone else, either by email or by physically handing it to
someone else in their office. While technically they might not
have permission to do that, this can win you new customers and
fans among those who did not attend the telephone session.

  * Perceived Value. What if someone feels on the fence about the
value they received from your teleseminar? Your handout can make
the difference between them feeling good about your offering and
requesting a refund. The handout also provides value for someone
who missed the live session. And even with those who greatly
appreciated the live teleseminar, the handout increases the value
they feel they received.

Formats for Teleseminar Handouts

One style of teleseminar handout presents an outline of all the
key points in the session, but with blanks for the listener to
fill in while listening. By tapping into the power of curiosity,
this style of handout increases the odds of someone who received
the handout ahead of time attending the live session. By
increasing the attendee's involvement, it probably also
decreases refund requests and increases satisfaction. However,
the fill-in-the-blanks style of handout might not go over well
with highly educated audiences, because it can come across as
somewhat childish.

More common is a simple outline format for your handout, with
subheads and numbered points or bullet points. Tell participants
to print the handout ahead of time so they can take notes on it
while they're listening. And leave extra-wide margins or extra
space between sections so listeners have enough room to write on
the handout. For easier reference during your call, number the
pages.

Most of the time, distribute handouts in PDF (Adobe Acrobat)
format, because this allows everyone to see the exact same
version of the material, with the same page numbers. However, if
your handout is something your customer needs to manipulate or
change while using it, such as a sales letter template, then
provide it as a Microsoft Word document. When I present a
multi-session teleseminar course, I often provide all the
handouts in printed, bound format at the conclusion of the
course, along with the CD recordings. Buyers love being able to
place the bound course manual on their bookshelf for easy
reference.

Always, always include your complete contact information on every
page of the handout, and end with a brief description of products
or services you sell that are related to the teleseminar topic.

Delivery of Teleseminar Handouts

What's the best timing and method for getting handouts to
participants? When people sign up for a live teleseminar, you may
be able to load the handout into your shopping cart so they
receive the file immediately. Or you can send them the handout
right away by autoresponder. However, if there's more than a day
or two until the teleseminar is to take place, many registrants
will misplace the handout. In that case I feel it's best to
distribute the handout by email no sooner than the day before the
event.

The biggest problem with teleseminar handouts comes up when the
recording takes on some sort of second life, when you're
inviting people to download the audio file from your web site.
Many teleseminar hosts forget that they referenced a handout
during the call and do not provide any obvious way for later
listeners to get the handout. Solve this problem by setting up
the handout to be downloaded in the same place and manner as the
teleseminar recording.

It seems like you could simply post handouts at your web site and
mention the URL during the call, so those listening later could
easily find them. What tends to happen then is that the handouts
become accessible in web searches.

See this for yourself by typing "teleseminar handout" or
"teleclass handout" into Google. Thousands of handouts come up,
some of them for courses that cost hundreds or even thousands of
dollars to attend. I believe that most of those who posted those
handouts did not intend them to be publicly available.

So create handouts, but for paid teleseminars especially, take
care in how you deliver them to your event participants. 




---------------------------------------------------------------------
Veteran teleseminar presenter Marcia Yudkin specializes in high-
ticket, high-value teleteaching courses.  To find out more about 
your teleseminar options, download a complimentary copy of "66 
Ways to Use Teleseminars to Promote Your Business or Your Cause,"
go to http://www.yudkin.com/teleteach.htm . Discover how to plan,
promote and deliver profitable teleseminars, whether you're an 
entrepreneur, business or health professional, nonprofit
organization or corporate marketer.


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