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Should You Use Publicity to Defend Your Reputation? Publicity Dilemma 1

Article Description:
====================

Keeping quiet when you feel your reputation is becoming tarnished
goes against the natural impulse to defend yourself. Find out why
you might very likely be making things worse by responding.


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633 Words; formatted to 65 Characters per Line
Distribution Date and Time: 2009-03-03 13:24:00

Written By:     Marcia Yudkin
Copyright:      2009
Contact Email:  mailto:[email protected]


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Should You Use Publicity to Defend Your Reputation? Publicity Dilemma 1
Copyright (c) 2009 Marcia Yudkin
Creative Marketing Solutions
http://www.yudkin.com/



Suppose you inadvertently get involved in a project that receives
public criticism. Maybe the founder of a charity for which you
were a spokesperson embezzled the money. Or an anthology to which
you contributed turned up at the scene of a crime. Should you
issue a press release disassociating yourself from such
dishonorable events?

In most cases, no.

Surprised? Keeping quiet when you feel your reputation is
becoming tarnished certainly goes against the natural impulse to
defend yourself. Ask yourself two all-important questions before
you rush to act, however: First, were you directly named and
attacked in reference to this event? And second, are you certain
that nearly everyone you do business with already knows about the
incident? If the answer to both questions is yes, then go ahead
and defend yourself vigorously with a press release, a statement
on your web site, an email to your subscriber list and every
other form of messaging you can think of.

If your answer to both questions is not yes, then hold back. You
might very likely be making things worse by responding.

Think of it this way: Someone you previously thought well of
suddenly shows up proclaiming "I am not a crook!" or "I did
nothing wrong!" If you had not heard of the incident that
prompted this protest, or if you'd run across it but hadn't
paid attention, you couldn't help becoming curious now. And one
of three things can happen next. You learn the story and decide
that the person protesting non-involvement did have some
responsibility for the events. Or you don't look into the story
but go on remembering that the person was accused of something
terrible. Or you listen to the person's defense and decide they
are indeed 100% blameless.

Two out of three of those outcomes - and maybe even the third as
well - are worse than the original situation, where you were
unaware of the incident. Ask someone wrongly accused of a crime
sometime whether or not their acquittal totally washed away the
taint of being charged and tried.

The same reasoning applies to defending your honor in the letters
to the editor column of the newspaper. Too often an angry defense
puts you in a worse light than the original article. Why? First,
some people who did not see the offending article will read the
letter, thus increasing awareness of the very news item you were
trying to squelch. And second, people who write such letters in
anger or indignation do not usually come off well to an
uninvolved reader. Do you want people in your community to be
thinking of you as a thin-skinned hothead? Third, understand that
you are probably over-reacting. The material that upset you
probably didn't come across as negatively to others as it did to
you.

This goes for someone saying negative things about you online,
also. I'll never forget receiving an email from a best-selling
author who was upset about a critical review of one of his books
that I posted on Amazon.com. He tried to convince me that I was
wrong. I pitied the guy for wasting energy on me. A mix of
negative and positive reviews is actually a good thing for an
author - more convincing than just praise, praise, praise.
Prospective book buyers can read the varying opinions and decide
who they agree with. And ditto for opinions expressed on blogs or
in discussion forums.

So don't be so quick to charge to your defense when someone says
or implies something bad about you. If you truly feel your
reputation is at stake, find a communication professional to
review the situation and your reply with you before you send off
a response. More often than not, you're best off keeping your
indignation and self-vindication to yourself. 




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Publicity expert Marcia Yudkin is the author of 6 Steps to Free 
Publicity, Persuading on Paper, Web Site Marketing Makeover and 
eight other books.  She has engineered coverage for herself or 
her company in the Wall Street Journal, Entrepreneur, Success, 
Women in Business and dozens of newspapers around the world. Get 
free access to a one-hour audio recording in which she answers 
the most common questions about getting media coverage at 
http://www.yudkin.com/publicityideas.htm


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