On Thursday, January 19, 2012 8:16:46 AM UTC-5, Serv wrote:
>
> nothing in that article suprises me. The mistake Apple made was being 
> EXCLUSIVE to AT&T for too long. Put the iPhone on Verizon or T-Mobile (a 
> near miss AT&T aquisition) and they sell the crap out of the phone.
>

Apple's exclusive time at AT&T was hardly a mistake. It was the key to 
Apple's strategy, and why Apple still has the three best selling phone 
models on the market and is taking the majority of profits 
available<http://www.asymco.com/2011/07/29/apple-captured-two-thirds-of-available-mobile-phone-profits-in-q2/>
 even 
if they aren't selling the majority of phones.

Apple came into the market with the intention of offering an Apple 
experience to consumers directly. That's completely contrary to the way the 
phone business had been done. Traditionally the phone manufactuers would 
allow the carriers to dictate what went on the phone, both in terms of 
software and ugly physical logos. Apple wanted complete control, and back 
in 2007 Verizon wasn't willing to give it them. So Apple made the exclusive 
deal with AT&T, and AT&T had no say in what went on the iPhone. And as a 
result AT&T's growth and profits 
surged<http://seekingalpha.com/article/199920-at-t-s-growth-spurred-by-iphone-and-other-e-devices>.
 
That allowed Apple to take their "hands-off, the end user is our customer, 
not the carrier" deal to Verizon and Sprint later on. The other carriers 
had to take Apple's terms, or AT&T was going to eat their lunch. The 
post-2007 churn rate was scaring the hell out of Verizon in particular. As 
a result, Apple has prospered beyond anyone's predictions.

Android takes the opposite tack. Android is "open" -- to the carriers. So 
my T-Mobile Android phone had a (crappy, buggy, crashy) phone app written 
by T-Mobile, a UI T-Mobile customized (to suck and crash), a bunch of 
T-Mobile crapware I couldn't delete, etc. My understanding is Verizon is 
the same way. I like some things about Android I like and I'm glad there's 
competition, but so long as the carriers are in control of Android phones 
the consumer's experience will suffer.
 

>   In our circle of friends in St Pete Dr Jen and I are the only Android 
> users...but we refuse to become Apple-ites like most of the St Pete geeks. 
> Nothing at all wrong with Apple products (if you can swallow the purchase 
> price), but our carrier (Verizon) didn't sell the iPhone when we needed new 
> phones so we bought the competition and have been pleased...at least i have!
>

I'm glad you're pleased, but Android's carrier-first attitude is going to 
screw you, if not now, then later. The big issue is updates. Apple pushes 
updates out to consumers as quickly as possible, because Apple want to keep 
its customers up-to-date and happy. Android puts the carriers in charge of 
updates, and the carriers have you in a contract and therefore have little 
incentive to update your phone's software. So even though your phone is 
capable of running Android 4.0 (Ice Cream Sandwich), Verizon will probably 
not push it out to you. They want you to get a new Android phone with the 
associated contract extension. Here's the state of Android updates 
visualized.<http://theunderstatement.com/post/11982112928/android-orphans-visualizing-a-sad-history-of-support?f816e460>

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