I'll just chime in regarding the Maps issue: I tried using the turn by turn 
navigation to get down to Key West a few weekends ago.  Rather simple 
route, really.  The problem arose when we got to the Miami area.

A) Siri's recitation of road names is just not there yet.  She doesn't put 
appropriate pauses between key words and it makes it impossible to 
decipher.  "In the next half mile turn right on miamiexpressaonea." or some 
such.  We missed an exit because of this.  Not the end of the world, but 
not a problem I experienced with more mature GPS devices.

B) Siri is too damn chatty.  There was a 5 mile turn warning, then 2 mile 
warning, then another one when almost at the turn.  I kept yelling at Siri: 
"All right! I get it, the turn is coming up!".  

I agree that these problems didn't warrant the shitstorm the Internet 
decided to generate.  On the other hand, you'd think Apple could have just 
waited a little longer to get some kinks worked out before making this swap.

On Tuesday, October 30, 2012 2:03:22 PM UTC-4, cwpreston wrote:
>
> The retail officer was a questionable hire- he was head of a department 
> store chain in the UK that wasn't know for their sterling customer 
> relations. As for maps, it was an overblown issue in the US, but outside of 
> the US it was as bad as advertised- and they are really pushing to expand 
> on the global front. Oddly the iPhone's maps are by far the best in China 
> and outlying areas due to the data they have access to and their head start 
> in the area. I've been using Apple's maps since my iPhone 5 arrived and 
> haven't had an issue yet, but I've read of some really bad issues in the 
> UK, and the satellite images had some very bad rendering issues in places 
> like Las Vegas. 
> Altogether it isn't the appearance they strive for, and when you're in 
> charge it's always your fault. The retail store staffing decisions alone 
> was a big red flag for me. One of the things that got me to switch to a Mac 
> was the level of customer service afforded; if you pay a premium price you 
> expect a premium product and the support to go with it. When you pay Dell 
> prices you get Dell phone support. I'm surprised it took them this long to 
> kick him to the curb; his policy decisions were rescinded within days of 
> being reported. 
>
> On Oct 30, 2012, at 12:54 PM, Jason Service <[email protected]<javascript:>> 
> wrote:
>
> On the one hand, it seems like overkill to kick S. Forstall to the curb 
> because of Maps...was that REALLY THAT BIG A DEAL? As a Droid user, i can't 
> speculate, but the hype seems 100 times worse than the actual app...
>  
> Now the track record of top level Apple folks once they leave Apple is 
> becoming questionable. We all kow what a dictator Steve Jobs was, it is 
> beginning to make me wonder if Apple is lacking the kind of leadership they 
> have been accustomed to, and if that may be problamatic moving forward...
>
> On Tue, Oct 30, 2012 at 12:17 PM, Luke Jaconetti 
> <[email protected]<javascript:>
> > wrote:
>
>>
>> http://finance.yahoo.com/news/apple-iphone-software-retail-chiefs-leave-company-212250126--finance.html
>>  
>> Former Software Unit chief Scott Forstall is being seen as the scapegoat 
>> for the very public Apple Maps fiasco.  He will serve as an assistant to 
>> CEO Tim Cook until next year when he is formally removed.
>>  
>> The head of the Retail Unit was John Browett, who himself last year 
>> replaced Ron Johnson.  Johnson went on to be the CEO of JC Penny, and was 
>> responsible for their failed and utterly cockamamie "no sales" strategy, 
>> which you might remember being agressively advertised with Ellen Degeneres 
>> earlier this year before the entire experiment tanked.
>>  
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