Massive failure, impacting partners like Best Buy that really can't afford such 
poor public reception of a flagship product. 
http://www.theregister.co.uk/2013/02/25/bestbuy_windows_8_price_cut/

Best Buy takes axe to touchy Windows 8 PCs - lops $100 off price

Best Buy will slash $100 off the price of touchscreen Windows 8 PCs.

>From Monday the US retail chain will cut the cost of Sony, Acer, Toshiba, Dell 
>and HP touch-driven laptops plus two models of Samsung's all-in-ones to shift 
>stock.

You can see the full range of discounted gear here. Best Buy’s discount will 
not apply to Windows 8 tablets nor to Microsoft’s laptop-tablet-ish Surface.

Best Buy lowered its prices after a survey revealed that shoppers who bought 
touchscreen Windows 8 devices were “significantly happier” than those who 
bought PCs with a bog-standard display, according to the The Wall Street 
Journal.

“Touch is a critical component to Windows 8 from a customer satisfaction 
perspective,” Jason Bonfig, Best Buy’s vice-president for merchant computing, 
told the WSJ.

In the run up to the Windows 8 release, Microsoft gave PC makers clear advice 
on the hardware to put into their computers to take advantage of the new 
operating system's features - such as touchscreens for the new finger-driven 
user interface. But the manufacturers resisted because they believed adding the 
extra hardware would make the machines too expensive and unsellable.

Windows 8 then failed to shift in significant volumes over the Christmas 
shopping period, leaving Best Buy and other shops stocked up with unsold 
inventory. One senior source at a major PC maker told The Reg consumers snapped 
up Windows 7 PCs rather than machines running Windows 8. ®


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