Dan Galender wrote: > Whenever I boot up, I get a dialog > box with an error message stating > >>"There was a problem connecting to the TPM (security device) on >>on this computer. It is possible that anti-virus or firewall >>software is blocking the connection. A missing or disabled >>device driver could also cause this problem. Please refer to the >>online documentation for more information."
TPM stands for "Trusted Platform Module." Are you deliberately using the ThinkVantage Fingerprint Software and/or Client Security Solution? The error should be coming from them. Did you "retro-upgrade" the ThinkPad from Vista to XP? That can cause this problem. A user on the forums at Lenovo said this fix took care of the problem for him in that case on his R52: > This error occurs on systems that originally had Windows Vista > installed but were downgraded to Windows XP. Windows Vista > initializes the security device (TPM) in a way that is not > compatible with Windows XP. Once Windows Vista has initialized the > TPM, Windows XP cannot use the TPM until it has been cleared from > the BIOS setup. Solution > > To clear the TPM from the BIOS, do the following: > 1. Turn the computer off. > 2. Turn the computer on and press F1 to enter the BIOS setup menu. > 3. From the Security menu, locate the option to clear the security > device. Sometimes it is referred to as the TPM or TCG feature. > 4. Save and exit the BIOS setup menu. > 5. Restart Windows and enroll in Client Security Solution. They commented on step 4: "/there is no such menu called TPM nor TCG in the BIOS. So I went under Security and Security Chip and to Clear Security Chip. Then all my problem with TPM is solved. After that I can enroll myself to CSS and manage my password./" There are other things to try -- uninstall the fingerprint software and CSS -- but we don't know whether you're using them or not. --Mike Blake _______________________________________________ Thinkpad mailing list [email protected] http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
