"David Ross" wrote:
One of the few exceptions (for me anyway) would have been MPC Computers
(formerly Micron); however, they were just liquidated.
I guess before they died they got better than they used to be: my dad once
had to throw away an 18-month-old Micron laptop because they had no parts
for it.
N=1? We've had several Micron desktops over the years, the machines were
built like tanks and the company has always been very good about machine and
parts turnaround when necessary, almost as good as EZ-serve at their best.
I also had a Micron laptop, and it was built well but had a serious design
flaw (CMOS battery welded into clock chip), and like most non-Thinkpad
laptops was not repairable once out of warranty; however, while under
warranty the company was extremely responsive. I have colleagues that have
been buying Microns. both laptops and desktops, for many years, mainly
because of the quality of the service. Obviously I prefer ThinkPads myself
as machines, but I *have* had more problems with EZ-Serve than I ever did
with Micron.
David
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