Restore is usually Windoze stand-alone and only the basic software that everyone else got with the platform. Core drivers & the like. Any other optional thirdware purchased with the machine, including Office, extra Symantec stuff, etc. would have arrived on extra disks, and will need to be reloaded. Some pc's sold came preloaded with a 60 day trial offer for Office 2003/2007, and with a reg key can be converted to the version that the end user has a license for......though that's not exactly the same thing as the whole media set being included.
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