That just means that the particular model number (6476) is not covered in 
Europe. Other model numbers relating to the same machine (X300) may be. You 
have to run every single one against the IWS form to find the applicable 
coverage.

Cheers,

George

 

 

-----Original Message-----
From: Andrew Webber <[email protected]>
To: 'ThinkPad List' <[email protected]>
Sent: Thu, Dec 10, 2009 3:11 pm
Subject: Re: [Thinkpad] Extended warranty info


Thanks James,

I was surprised to see no European countries listed at
http://www-307.ibm.com/pc/support/site.wss/warrantyLookup.do?type=6476&iws=on&sitestyle=lenovo&x=13&y=4
(IWS for type 6476, if the link goes bad).

I was actually looking for Czech Republic for a friend, but there no
UK, France, Germany, etc.

Does that mean they don't service the X300, all models, or is Europe
on a seprate page?

Thanks!

-- 
 Andrew                            mailto:[email protected]

Sunday, December 6, 2009, 10:34:55 AM, you wrote:

> Andrew Webber scribbled on Saturday, December 05, 2009 8:14 PM:

>> How long does it take an extended warranty to appear on Lenovo's site?

> It can take up to 60 days, although usually a telephone call will result in
> the warranty info being updated within 24 hours.

>> And if the site still has the old date, will the people on the
>> warranty line know about the new date?

> You should have your warranty upgrade purchase order number from IBM/Lenovo
> to hand to give it to the telephone rep if necessary.
>  
>> Also, are Lenovo's extended warranties transferable when you sell the
>> computer? How do you document that?

> Yes, they're fully transferable and stay with the machine throughout its
> lifetime. You can document the warranty status online.

> http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=LOOK-WARNTY#s
> w

> Regards,

> James


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