Dave, May need to use TLS connection instead of the SSL. If Outlook
setup is the same as Outlook Express there isn't a TLS settings.
Try these instructions:
Comcast
Comcast's instructions
Comcast's instructions state you should leave both "use secure
authentication" and "use secure connection (SSL)" unchecked when
configuring the POP account. Some users have enabled "secure
authentication" and gotten it to sporadicly work. The SSL support
seems to be reliable. Its recommended you use a secure connection
(SSL) rather than secure authentication if you don't want to send the
password in the clear when logging into the POP server.
Comcast documents two SMTP configurations, a unsecure connection
using port 25 and a secure connection using "TLS if available" and
port 587. If you get a error message that the SMTP server may be
unavailable or refusing SMTP connections there is a undocumented
configuration that several users have gotten to work. Use port 465 ,
set "use secure connection" to SSL, check the authentication required
box and provide your full Comcast address as the username.
The Comcast spam filters limit messages to Comcast addresses to
six recipients per second. This may occasionally cause new mail to you
to be bounced, or prevent you from sending a message. When this
problem occurs the sender will get a 4xx error message (temporary
failure) and a link for instructions on how to solve the problem. [1]
Here is the link for help with the Comcast setup from the knowledge
database.
http://kb.mozillazine.org/Creating_accounts_in_Thunderbird_for_popular_email_providers
Hope this will help you...
Eugene
On Jul 24, 11:05 am, Chris Clifton <[email protected]> wrote:
> Hmm, if the settings are the same, then it should work. Many ISPs won't
> accept incoming SMTP traffic unless the sending computer is using their
> Internet service, (i.e. you're logged into either their broadband or
> dial-up service and have an IP address allocated by them) so if you were
> trying to use the Comcast server when logged into another ISP this might
> explain the problem. This would affect Outlook as well however.
> It comes down to there must be some subtle difference between your
> Outlook and Tbird settings. This isn't really a question for this forum,
> perhaps the tbird users' forum could offer more help?
>
>
>
> Dave Helmich wrote:
> > No. As I said, the SMTP settings shown under account sttings are
> > identical to those which I can successfully use in Outlook. Tbird is
> > outomagically downloading form the comcast pop so thos settings are
> > OK.
>
> > When I try to send an email from Tbird, I get the message failed
> > indicating that maybe the server was down or my settings were wrong.
> > (Too bad this message can't be cut and pasted or contain more info
> > about at which stage the failure occurred.)
>
> > On Jul 23, 9:53 am, Chris Clifton <[email protected]> wrote:
>
> >> By default, Thunderbird uses the same SMTP server for ALL email
> >> accounts. Normally the default server is the one belonging to the first
> >> account set up after installing Thunderbird. Are you sure that
> >> Thunderbird is set up to use the Comcast SMTP server for your Comcast
> >> account? In account settings there should be a drop down menu showing
> >> which outgoing server is selected for each account (click on the account
> >> name in the list to see settings for individual accounts). The currently
> >> selected server will show, and available servers set up in TB will be
> >> visible when the menu opens. If your Comcast SMTP server isn't in the
> >> list you cvan add or edit outgoing servers in the "Outgoing Servers
> >> (SMTP)" section of TB's account settings.
>
> >> Dave Helmich wrote:
>
> >>> Then perhaps you have the magic key to get me into their server.
> >>> Unfortunately, I am not that geeky about this stuff. After MUCH
> >>> screwing around, I was able to get in on Outlook so I know the
> >>> password works and my SMTP settings are correct.
>
> >>> Is it possible that there is some setting in Tbird that is not being
> >>> wiped away or being re-set without getting into config? I am really
> >>> at a loss. The Comcast people are worthless. I have maybe ten years
> >>> of email in Tbird and I am loath (for that and because I want to
> >>> support Mozilla) to abandon it.
>
> >>> I would welcome any suggestions. I am going to play with this for no
> >>> more than a week and then cancel my service if I can't use Tbird.
>
> >>> Thanks,
>
> >>> Dave
>
> >>> On Jul 23, 1:50 am, alanrf <[email protected]> wrote:
>
> >>>> These extensions are designed to work with Webmail services such as
> >>>> Yahoo, Hotmail and GMail. They provide no functions at all for ISPs
> >>>> like Comcast which offer completely freely available POP and SMTP
> >>>> services. Very simply, you do not need these extensions for Comcast
> >>>> (just to mention - I am a Comcast customer too).
>
> >>>> On Jul 22, 11:04 am, Dave Helmich <[email protected]> wrote:
>
> >>>>> I am having no joy in using the SMTP connection to my new Comcast
> >>>>> email 'service'. Will this extension work with Comcast since I have
> >>>>> access to their webmail service?
>
> >> --
>
> --
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