TidBITS#774/04-Apr-05
=====================

  Jeff Carlson upped the ante on holiday cards this year with
  a full-fledged DVD; read on for an article sharing the essential
  lessons he learned in the process. Adam relates his experience
  of switching to MaxEmail for incoming fax-to-email service, and
  Glenn Fleishman covers the announcement of Adobe Creative Suite 2
  and notes that Skype users can now receive calls from normal
  telephones for a small fee. In Take Control news, check out
  our redesigned Web site!

Topics:
    MailBITS/04-Apr-05
    Replacing eFax with MaxEmail
    Building a Holiday DVD
    Take Control News/04-Apr-05
    Hot Topics in TidBITS Talk/04-Apr-05

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MailBITS/04-Apr-05
------------------

**Skype Adds SkypeIn for Mac** -- I've written a bit about Skype,
  a voice-over-IP program for Mac, Windows, and Linux that offers
  great quality service, five-user conference calling, and outbound
  calls at low rates to the regular phone network (see "Road Warrior
  Scramble" in TidBITS-771_). But wait! There's more. Skype is now
  testing SkypeIn, an inbound telephone number attached to your
  Skype account. Other companies offer a similar service, but
  typically only in a bundle. For instance, Vonage has what they
  call a soft phone service, but it's an add-on to an existing
  Vonage full-service account.

<http://www.skype.com/products/skype/macosx/>
<http://db.tidbits.com/getbits.acgi?tbart=08028>

  SkypeIn costs a ridiculously low 10 euros for three months of
  service in this phase (including unlimited inbound calls and
  voicemail), or about US$4 per month. The Vonage service is
  Internet telephony only, while Skype includes Skype-to-Skype
  and inbound and outbound telephone network calling. And Skype
  includes instant messaging and file exchange, too. [GF]

<http://www.skype.com/products/skype/macosx/changelog.html>


Adobe Announces Creative Suite 2
--------------------------------
  by Glenn Fleishman <[EMAIL PROTECTED]>

  Adobe announced today that the latest versions of Photoshop,
  Illustrator, InDesign, and GoLive will hit the market in May 2005
  as part of Creative Suite 2, the company's thorough refresh for
  their flagship products. Acrobat is on a separate track, and was
  updated to version 7 in fall 2004.

  The new CS2 offers a host of advantages for those working across
  many Adobe programs by further pulling together elements that get
  created in one program, tweaked in another, and placed on a page
  (Web or print) in another. The new Adobe Bridge software works
  with Version Cue CS2, a WebDAV-based server that retains multiple
  versions of files in an archive, to allow browsing across all
  kinds of media, including looking at older revisions, storing
  multiple live versions of a single file, and even browsing and
  purchasing royalty-free stock photography.

  New features in Photoshop include a vanishing point feature for
  adjusting perspective, better raw digital camera file support,
  32-bit-per-channel images, and layer control through click and
  drag. Illustrator gains live trace, live paint over bitmaps,
  Photoshop layer support, and aid for creating content for mobile
  devices such as cell phones. Indesign now features object styles
  and support for Photoshop and PDF layers. GoLive is improved
  with better previews through embedded rendering, visual tools
  for building CSS-based pages, mobile device authoring tools,
  secure FTP (SSH and SSL), and the capability to create favicons.
  Version Cue now supports multiple live versions of the same for
  use in different applications, but more important, it apparently
  now works, too - something I couldn't say about Version Cue CS.

  CS2 comes in Standard and Premium editions. Premium includes
  Acrobat Professional, GoLive, Illustrator, InDesign, and Version
  Cue. Standard omits Acrobat and GoLive. Premium costs $1,200 from
  scratch, or $550 as an upgrade from either CS 1.1 or earlier
  edition, or $450 from CS 1.3. Photoshop CS or 7.0 users can pay
  $750 for an upgrade to the entire suite. Standard is $900 from
  scratch, $350 from a previous CS version, or $500 from Photoshop
  CS or 7.0.


Replacing eFax with MaxEmail
----------------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  I'm not a fan of faxes. I fully admit they're useful on occasion,
  when the source material is on paper, or when a form must be
  filled out in pen and returned, often with a signature. But as a
  technology, fax has always bothered me, since it usually generates
  more paper than would otherwise be necessary. But, like it or not,
  being able to send and receive faxes remains an integral part of
  doing business today, so Tonya and I own a fax machine. It's
  acceptable for sending faxes when a PDF in email won't do, but
  we've never liked receiving faxes on it, since the print quality
  is lousy and, more important, allowing it to answer a phone line
  is always cause for annoyance, particularly given that it's
  necessary so infrequently.

  Long ago, we solved this problem by signing up for an eFax Free
  receiving account; it accepted faxes and sent them to me as TIFF-F
  attachments to email messages (see "Rejiggering Personal Voice
  Communications" in TidBITS-593_). Because the account was free,
  it also meant that eFax could (and did, frequently) send me
  advertisements to support the service. The ads were annoying,
  but the account was free, and for our limited fax reception needs,
  the price was right.

<http://db.tidbits.com/getbits.acgi?tbart=06528>

  At some point, however, eFax presumably realized that free
  accounts weren't worth as much as paid accounts, and they
  increased their efforts to encourage me to start paying for an
  eFax Plus account for $13 per month. Since the comparison was
  with putting up with the annoyance of managing incoming faxes
  on our existing fax machine for free, I politely ignored their
  messages. Eventually, though, eFax must have decided I wasn't
  worth the effort anymore, and cancelled my account. In theory,
  I could have tried to sign up for a new eFax Free account, but
  at least when I read the fine print just now, it would have been
  a violation of their customer agreement, which states that a
  customer is limited to a single eFax Free account, that you
  couldn't receive more than 20 pages in month, and that you'd
  have to use whatever random area code you were assigned. I didn't
  care about the area code, but I wasn't sure if signing up after
  they'd canceled my legacy account would be kosher, and if I were
  to receive more than 20 pages in a month, I'd have to upgrade the
  account or have it automatically cancelled. No thank you.


**Enter MaxEmail** -- After looking around for another free fax
  reception account, I decided that there either was no such beast
  anymore, or that if one did exist, it would be too onerous to use
  due to intrusive advertising or other restrictions. The fee-based
  service that floated to the top of my research next was MaxEmail,
  which offers a Lite service option that provides reception of up
  to 500 fax pages per month for $15 per year. The $9 per month
  MaxEmail Plus provides additional features such as being able
  to pick your area code, but MaxEmail Lite does all I want, and
  it does it well.

<http://www.maxemail.com/>

  MaxEmail's standard features include:

* Delivery in PDF format instead of TIFF-F, which was always
  difficult to work with given that GraphicConverter was the only
  utility I had that could see multiple pages in TIFF-F files.
  TIFF-F is also an option with MaxEmail, but PDF has been much
  easier to deal with.

* Delivery to up to five email addresses, which makes it possible
  to have Tonya receive incoming faxes as well, so I don't become
  a bottleneck on her work.

* Delivery options that allow for attaching the fax to email,
  sending just a notification message with a link to the fax on
  the Web, and alerts for pagers and cell phones. Bandwidth isn't
  a problem for us, but Tonya prefers the notification option.

* A Receive Activity Log that shows faxes I've received in the
  last month, and lets me resend them to myself or to forward them
  to another email address. I haven't had to use this feature, but
  I could easily see wanting it if something went wrong with the
  email message containing the original fax. For an extra $2 per
  month, MaxEmail will hold onto all faxes for a year.

<http://www.maxemail.com/fax/services_features.html>

  I've been extremely happy with MaxEmail so far because it has just
  worked. Whenever I've expected an incoming fax, it has appeared in
  my email promptly, and printing the PDFs when necessary has never
  been a problem. Since the incoming faxes are attachments in email
  messages, I can archive them like any other email message, though
  I do change the editable Subject field in the message in Eudora
  so I don't have to puzzle over what "1 page MaxEmail fax from
  123456790" might have been later on.

  If you've been looking for a way to bring faxes into the email
  world, or just a way of freeing up a phone line, check out
  MaxEmail.


Building a Holiday DVD
----------------------
  by Jeff Carlson <[EMAIL PROTECTED]>

  Now that Adam lives in Ithaca, the only time we see each other
  in person is at January's Macworld Expo in San Francisco. When
  we met up for the last show, at a small gathering at Joe Kissell's
  apartment, one of the first things he said was, "Man, you've
  ruined it for the rest of us!"

  What had I done? He pointed to Joe's mantelpiece, which had a copy
  of the beautiful, professionally printed Christmas card that he
  and Tonya sent out. And then I knew: my family's holiday "card"
  this year was a DVD containing video, music, and still photos
  from the previous year. I had raised the geek bar.

  What Adam didn't know was that the DVD almost didn't happen.
  I started later than I should have, and even though I've made
  several videos and DVDs while writing three editions of my book
  on iMovie and iDVD, I made the classic mistake of thinking, "I've
  done this before... it'll go quickly!" The truth, of course, is
  that no multimedia project (or home repair project, or writing
  assignment, for that matter) ever goes as fast as you think it
  will. I didn't keep track of my time, but I estimate the project
  took 30 to 40 hours of work over a three-week period, compressed
  to try to finish it before Christmas.

<http://www.necoffee.com/imovievqs/>

  Whether you're creating a holiday DVD, a movie chronicling your
  most recent vacation, or the highlights of a child's birthday
  party, the following chronicle of my experience should help you
  create your own DVD project more easily and effectively.


**Gather Material** -- Even though we were assembling a project
  packed with multimedia elements, my wife Kim and I started
  by writing a traditional letter that touched on the year's
  highlights (my sister's wedding, a trip to Arizona, etc.).
  From that basic script I created an outline in Microsoft Word
  listing the highlights and noting any corresponding video or
  still photos I already possessed, and whether I needed to shoot
  any new footage.

  For example, I ended up shooting some new video of Kim building
  a ceramic bowl (a new hobby of hers). Also, I wanted to summarize
  some of my work accomplishments, so I used Boinx Software's
  iStopMotion to create a movie of me working at the computer
  while books and lots of coffee cups magically appear around me.
  (You can view the clip at the second URL below.)

<http://www.istopmotion.com/>
<http://www.tidbits.com/resources/774/jeffworks_stopmotion.mov>

  The video footage taken throughout the year, such as from our
  Arizona vacation, already existed in iMovie. I assumed that our
  viewers didn't want to sit through a holiday DVD that lasted
  several hours, so I chose a few representative scenes and exported
  them from iMovie as DV-formatted QuickTime files. (Here's a tip:
  You don't have to export an entire movie in iMovie 4 or iMovie HD.
  Command-click the clips you want to export, and then chose Share
  from the File menu. Make sure you mark the checkbox labeled "Share
  selected clips only," then click the QuickTime icon, and choose
  Full Quality DV - or a different format, but Full Quality DV is
  good for importing into Final Cut Express - from the "Compress
  movie for" popup menu.)

  For still pictures, I launched iPhoto and built a new photo album
  containing the photos I wanted to include. I also knew I wanted
  to create some background music in GarageBand, but since the music
  would depend on the length of the scenes in the video, I saved the
  composing part of my project for later.


**Managing Assets and Planning** -- With the raw materials
  assembled, I was ready to edit. My original plan was to use
  iMovie, but I quickly realized that iMovie didn't offer the
  flexibility I'd need: I was pulling together a growing number
  of assets (video clips, digital still photos, background music,
  a voiceover narration), and I wanted to create a few simple
  special effects (photos overlaid on the video). Although iMovie
  could have handled the job - with the help of one of GeeThree's
  Slick volumes of iMovie plug-ins for the special effects -
  I decided to edit the movie in Final Cut Express instead for
  that and a number of other reasons.

<http://www.geethree.com/>
<http://www.apple.com/finalcutexpress/>

  The big advantage of using Final Cut Express was that I wouldn't
  be limited by iMovie's one video track and two audio tracks.
  Final Cut Express offers up to 99 video and 99 audio tracks,
  which let me arrange layers on top of one another. For example,
  in the scene from the completed movie where books and coffee cups
  appear, I added two magazine covers that pop up, complete with
  drop shadows.

<http://www.tidbits.com/resources/774/fce_timeline.jpg>

  I also chose Final Cut Express because I would be dealing
  with lots of still photos. I wanted the camera to appear to
  be moving slowing across them, an effect called "pan and zoom"
  but more commonly referred to by Apple as the Ken Burns Effect.
  Unfortunately, although the Ken Burns Effect is easy to implement
  in iMovie, its output is erratic (even in the current iMovie HD).
  There's no way to control how fast the effect happens, so you
  frequently end up with a pan that starts quickly and then slows
  down, or vice-versa. Implementing a pan and zoom effect in Final
  Cut Express is slightly more involved, but the results are
  consistent. If I had stuck with iMovie, I probably would have
  used a third-party utility such as LQ Graphic's Photo to Movie
  ($50) or Granted Software's Still Life ($25) to create my pans,
  which could be imported into iMovie as DV-formatted QuickTime
  files.

<http://lqgraphics.com/software/>
<http://www.grantedsw.com/still-life/>

  Since Final Cut Express doesn't enjoy the inter-application
  integration shared between iMovie and iPhoto, switching to
  Final Cut Express required me to go back into iPhoto and export
  my images as JPEG files. In fact, I ended up going back to iPhoto
  several times for more photos as the project progressed, requiring
  more exporting. Fortunately, Final Cut Express makes it easy
  to keep track of your assets by creating bins in the Browser
  window. iMovie's counterpart, the Shelf, stores only video files.
  (Actually, it can also store photos, but because the Shelf uses
  the same work area as the Photos pane, you must drag photos first
  to the Timeline, not directly to the Shelf). I created several
  bins for differently themed photos in Final Cut Express, which
  could be collapsed in a list view and put out of sight when
  I didn't need them.

  Remember that by this point I hadn't begun editing clips at all;
  I had only pulled together the assets. So, the first lesson is
  to think ahead: gather your materials and anticipate what you'll
  need, so you don't end up with a half-finished project and the
  realization that you need to switch back into collection mode.
  In this case, I had my outline as a guide and a rough idea in my
  head of what might prove challenging. You might find it equally
  helpful to create rough storyboards highlighting each scene.
  If I had jumped headlong into editing the movie before thinking
  through what would come up later, I might _still_ be working on
  the project.


**Building the Movie** -- Before editing a frame of video, I had
  to perform a final edit on the script and make sure it was done -
  a concept that's often alien to Hollywood, but terribly important
  when our "letter" served as the foundation of the video. Using a
  MacMice MicFlex USB microphone, Kim and I recorded the narration
  directly into Final Cut Express using the Voice Over tool. You'd
  think that reading from prepared text into a microphone would be
  easy, but it actually took us a couple of hours to get it right.
  Having never done an extended voiceover, I was surprised how
  speed, inflection, and enunciation can vary so much while
  recording.

<http://www.dvforge.com/micflex.shtml>

  The narration also dictated how much video and photography to
  include. Playing it back a few times also gave us a chance to see
  if our movie would be too long; how much time would someone want
  to spend with it? 15 minutes? 10? The initial reading turned out
  to be a bit less than 6 minutes, which seemed reasonable.

  Finally, it was time to add the visuals. As I'd learned from
  experience, I just tossed the footage and still photos in without
  messing with timing, titles, or transitions. It's easy to get
  sidetracked making the opening sequence _just_right_, but resist
  that urge.

  Based on the narration, it was easy to tailor the video to the
  different thematic sections (introduction, working lives, friends
  and family, and best wishes for 2005). The time-lapse movie
  created with iStopMotion, for example, was about 12 seconds in
  duration, which in context seemed to be plodding. Speeding up
  the footage 50 percent (since it was time-lapse, the speed change
  didn't look awkward as normal footage would) maintained a more
  active pace, and freed up some time in that section to create the
  superimposed the magazine covers. Though I had to choose which
  clips to use in the end, having the framework of the narration
  made the initial editing process feel like a fill-in-the-blanks
  exercise.

  That's also where my choice of Final Cut Express came in handy.
  In a section where I needed exactly 10 seconds of video, say, I
  could set the In and Out points (which define the section of the
  video clip that's used) and then "roll" through the clip to find
  the best 10 seconds. In iMovie, I would have had to adjust the
  beginning and end points of the clip separately to find the
  sequence I wanted and then make sure it occupied 10 seconds.
  Final Cut Express, on the other hand, offers a Roll tool that
  keeps the 10 second window constant and, in essence, plays the
  footage behind it.

  With the rough cut nailed down, I then went back through and
  fine-tuned the movie: adding transitions where needed, applying
  pan and zoom to the still photos, and creating titles for each
  section. Titles, especially, are better handled in Final Cut
  Express, where there are more controls for setting type size
  and placing the words on the screen.

  Finally, I turned toward background music, most of which I built
  in GarageBand using Apple Loops (I'm not sufficiently adept with
  real-world instruments to record my own playing). Again, knowing
  the lengths of each section helped define the duration of the
  music and where to bring in other virtual instruments to highlight
  what was happening onscreen.

  The only frustration I had with GarageBand was that you can only
  export your compositions by sending them to iTunes first, and
  then locating the AIFF-formatted audio file on the hard disk
  before dragging it into my movie. Final Cut Express HD, the
  current version, now includes Apple's Soundtrack application
  for working with background music; I was using Final Cut Express
  2.0. I haven't had a chance to use Soundtrack, but it looks as
  if it would have made my music process easier.

<http://www.apple.com/finalcutexpress/soundtrack.html>

  (To see the final version of the Jeff Works section of the video,
  click the URL below, a 4.3 MB QuickTime movie. And remember that
  this was made with far-flung relatives in mind, who don't keep up
  with my work life on a regular basis, so I apologize if it sounds
  like I'm gloating.)

<http://www.tidbits.com/resources/774/jeffworks.mov>


**Creating the DVD** -- With the movie completed, it was time to
  turn to the DVD. One advantage of using iMovie in this case would
  have been its great Create iDVD Project button, which packages
  everything up nicely, launches iDVD, and creates a new project
  all ready for tweaking. Instead, coming from Final Cut Express,
  I exported the movie by choosing QuickTime Movie from the Export
  submenu of the File menu. Then I launched iDVD and saved the
  project with a custom name.

  iDVD offers plenty of beautiful templates to choose from, but
  I had created my own background image, so I chose a simple theme
  without any motion elements. To add my movie, I simply dragged
  it from the Finder to iDVD's editing screen.

  To change the background image, I opened the Customize drawer,
  switched to the Settings pane, and then dragged my JPEG image file
  from the Finder to the Background well. The rest of my time in
  iDVD was spent twiddling with the screen's title font and color,
  choosing a border for the button one clicked to play the movie,
  and positioning those elements.

  I also created a slideshow in iDVD by clicking the Slideshow
  button, and then dragging the collection of digital still photos
  from the Finder to the Slideshow editing screen. Since several
  people receiving the disc own computers, I made a point to enable
  the checkbox labeled Add files to DVD-ROM in case they wanted
  high-resolution versions to add to their own photo libraries.
  A DVD disc holds roughly 4.7 GB of data, and my little 6 minute
  movie only took up a little over 1 GB, so I had plenty of room
  for dozens of photos.

  Burning the project to a DVD-R disc took only about an hour, since
  it didn't contain much data. Then I tested the disc on as many DVD
  players as I could find: every DVD-equipped computer in the house
  and the DVD player connected to our television.


**Duplication and Distribution** -- The last steps were to make
  several copies of the first disc, package them up, and mail
  them out. I connected an external LaCie d2 DVD+/-RW burner to my
  PowerBook and used Roxio's Toast 6 Titanium to create duplicates.
  Having the added drive sped up the process slightly by keeping the
  original in the PowerBook's SuperDrive, so I didn't have to keep
  swapping it out for a new blank disc for each copy. The 16x speed
  of the LaCie drive was also a plus. If you have only one drive,
  you can use Toast or Disk Utility to create a disc image from
  the original and use that as the source for burning duplicates.
  iDVD 5 now includes the capability to create a disc image directly
  from iDVD without burning a physical disc (choose Save As Disc
  Image from the File menu).

<http://www.lacie.com/products/product.htm?pid=10548>
<http://www.roxio.com/en/products/toast/index.jhtml>

  As the discs came out of the burner, I affixed custom-designed
  labels created with Smile On My Mac's disclabel software. Normally
  I'm hesitant about disc labels; if one comes off in a slot-loading
  computer drive, you could be in for a hefty repair bill. However,
  these DVDs were more than likely all destined for tray-loading DVD
  players. Besides, have you seen my handwriting? Making something
  using disclabel was definitely the wise choice.

<http://www.smileonmymac.com/disclabel/>

  The last task was to buy cardboard disc envelopes that could be
  mailed without using a jewel case, which would have added weight
  and bulk and postage costs.

  Speaking of price, this last push revealed a detail I failed
  to account for at the beginning of the process. Discs, labels,
  mailers, and postage add up (as did the two ink cartridges I need
  to buy for my inkjet printer - boy are those things expensive!).
  I estimate it cost me about $4 per disc (largely due to the
  emergency ink refill, so around $2 per disc without that expense).
  If price had been a major factor, I may not have embarked on the
  DVD project in favor of a nicely printed postcard.

  But this project wasn't one based on price. We were able to send a
  more vivid greeting to family members as far away as South Africa,
  and got some good feedback in return. In fact, while talking with
  Adam in January, he told me that his son Tristan ended up watching
  the video several times. Who would have thought that a holiday
  card would be a repeat experience?

  Now, it's time to start planning for next year's DVD. Starting
  the project in April just might give me enough lead time.


   PayBITS: Will Jeff's experiences help you plan your next
   video editing project? Thank him with a few bucks via PayBITS!
   <https://www.paypal.com/xclick/business=jeff%40necoffee.com>
   Read more about PayBITS: <http://www.tidbits.com/paybits/>


Take Control News/04-Apr-05
---------------------------
  by Adam C. Engst <[EMAIL PROTECTED]>

  The last few weeks have been full of work on the Web side of
  things as we try to make the Take Control site more coherent,
  easier to use, and helpful to people who would prefer to order
  via phone or fax.

<http://www.takecontrolbooks.com/news/>


**Take Control Web Site Redesigned** -- As we gear up for the
  eventual release of Mac OS X 10.4 Tiger, we realized that our
  Web site desperately needed to be redesigned. In the early days,
  we had only a few ebooks, so a main page that listed them, and
  individual pages for each book, were totally appropriate. But as
  we increased our title count and added a variety of support pages,
  the usability of the site started to suffer. Some pages (like
  the home page and individual book pages) had too much information,
  and other pages (like all the support pages) forced users to
  figure out what sort of problem they were having and pick the
  right page. Plus, we'd added the Take Control News page without
  having a good way of integrating it with the rest of the site.

  So, in rethinking the Take Control site, we focused the home page
  on providing a brief explanation of Take Control, showing off just
  our most recent titles, and offering links to recent news items.
  A persistent navigation bar at the top of the page provides links
  to the other three main pages: Catalog, News, and FAQ. The catalog
  page takes over as the complete listing of all our ebooks,
  translations, print books, and bundle offers. For ebooks and
  translations, the catalog also now makes it possible to add
  multiple items to the cart at once. (This doesn't work with
  bundles because each bundle has a different coupon code, and
  an order can have only one coupon code, and it doesn't work with
  print books, since they go through the Amazon cart.) The FAQ page
  brings together all our previous support pages with a unified
  table of contents at the top and a contact form at the bottom.

  The pages for each ebook have changed considerably as well.
  They'd grown organically, as Web pages are wont to do, and much
  of the information on them was irrelevant or available in other
  places. After much consideration, we pared the pages down so they
  contained a left column that contained ordering controls, and
  a right column that described the book. At the bottom of the
  right column were three narrower columns containing just the
  facts about the book, the author bio, and a list of book reviews.
  Most notably, we removed the Table of Contents and Introduction
  sections from the page, since they made it extremely long and were
  available in their native form in the sample PDF, which also helps
  people get a feel for what makes a Take Control ebook better than
  99 percent of the PDFs out on the Internet.

  Behind the scenes, I utilized CSS heavily, much more so than
  before, and I also started relying on Web Crossing to include
  commonly repeated elements so changes can be made in a single
  place. The entire experience, particularly the CSS, required
  a huge learning curve, since I'd never worked with CSS before.
  CSS is tremendously attractive, but there are still implementation
  gaps and quirks; in particular, I came to dislike Internet
  Explorer on both Mac and Windows in entirely new ways because
  Internet Explorer tends to deal with CSS differently than all
  other browsers, requiring unsightly hacks to work around the
  differences. In a few places, I just threw up my hands and fell
  back to using HTML tables to position elements on the pages.

  Finally, we have switched to the new domain of
  www.takecontrolbooks.com, which is clear and accurate, if a
  tad longer than ideal (takecontrol.com is in use for margarine).
  We shied away from www.takecontrolebooks.com because the extra E
  just made the words difficult to parse visually, and of course,
  we also have print versions of some of our books. All our old URLs
  should still work; the new domain is being handled via behind-the-
  scenes redirects in Web Crossing.

  So give the site a look, and let me know if there's anything you
  find confusing or difficult to use.

<http://www.takecontrolbooks.com/>


**Phone and Fax Ordering Now Available** -- To help people who are
  uncomfortable ordering on the Web, or who have problems with our
  Web ordering process for whatever reason, we've enabled phone and
  fax orders via eSellerate. Basically, if you want to order over
  the phone, you find the SKU (stock keeping unit - a standard term
  for identifying products in retailing) ID codes for the ebooks you
  want on our Phone Order page, then you call eSellerate and relay
  the order information and payment details. Once the operator
  processes the order, you'll receive an email receipt with download
  information. Placing an order via fax involves filling in the
  Fax Order page, then printing it and writing in the remaining
  information (quantity, subtotal, total, date, and your signature)
  before faxing it to eSellerate. Again, you'll receive download
  information back via email. All the details you need are on our
  Phone Order and Fax Order pages.

<http://store.eSellerate.net/s.asp?s=STR5625274989&CMD=PHONE>
<http://store.eSellerate.net/s.asp?s=STR5625274989&CMD=FAX>

  One more thing. To take advantage of a coupon (which is how all
  the bundle discounts work), you'll need to start the order on the
  Web, just so you can get to the first page of the shopping cart.
  Then copy the coupon code from that page and either read it to the
  operator or write it on your fax order form. eSellerate will take
  it into account when placing the order.


Hot Topics in TidBITS Talk/04-Apr-05
------------------------------------
  by TidBITS Staff <[EMAIL PROTECTED]>

  The second URL below each thread description points to the
  discussion on our Web Crossing server, which will be faster.


**Tinderbox impressions** -- Readers take the Tinderbox demo for a
  spin and compare how well the note-taker works over the long term.
  (3 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2530>
<http://emperor.tidbits.com/TidBITS/Talk/389>


**Getting Tiger** -- With Mac OS X 10.4 Tiger nearing completion,
  Amazon has posted a rebate offer for those who order Tiger now.
  (7 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2531>
<http://emperor.tidbits.com/TidBITS/Talk/390>


**Who's clueless, the computer or the user?** A hidden interface
  element leads to a fascinating discussion of design in software,
  interfaces, and real-world appliances. (25 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2532>
<http://emperor.tidbits.com/TidBITS/Talk/391>


**Mini in your carry-on?** Are you likely to cause a ruckus if you
  try to bring a Mac mini onto an airplane in your carry-on luggage?
  (10 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2533>
<http://emperor.tidbits.com/TidBITS/Talk/392>


**Anyone using GoodPage?** Following the recent DealBITS offer
  for Tari's GoodPage Web design software, a reader solicits
  opinions from other people who may have downloaded the demo
  version. (3 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2534>
<http://emperor.tidbits.com/TidBITS/Talk/393>


**Other credit card number theft stories** -- Clearly, Adam isn't
  the first person to have his credit card number stolen (as related
  in last week's issue). Others share their tales of frustration.
  (2 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2535>
<http://emperor.tidbits.com/TidBITS/Talk/394>


**Introducing an elderly computer novice to Macintosh** -- An
  elderly friend wants to buy a computer, but with no previous
  experience, what other sources should he or she look to for
  help getting up to speed? (25 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2536>
<http://emperor.tidbits.com/TidBITS/Talk/395>


**Thoughts about identity theft** -- Are credit cards more likely
  to be stolen than debit cards? What other steps can you take
  to protect your identity? TidBITS readers continue to offer
  good suggestions. (7 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2537>
<http://emperor.tidbits.com/TidBITS/Talk/396>


**Mac-friendly GPS systems** -- Global Positioning Satellite (GPS)
  receivers are cool, but support on the Mac has always been spotty.
  One reader solicits suggestions for USB drivers and other
  information. (3 messages)

<http://db.tidbits.com/getbits.acgi?tlkthrd=2539>
<http://emperor.tidbits.com/TidBITS/Talk/398>



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