It's not an unreasonable suggestion!  You bought broadband specifically to
use it for this purpose, and it doesnt work, when all the other mobile
broadbands do... (well, certainly 3 works fine, and so did Vodafone when I
had it a while ago.)

Thanks Hans!

Dickon

On 23 February 2012 15:30, HansBKK <[email protected]> wrote:

> On Thursday, February 23, 2012 8:12:55 PM UTC+7, dickon wrote:
>>
>> Getting a different brand of mobile broadband dongle out of an NHS
>> organisation that has only just consented to give you one is... hard work!
>>
>> Not that it would be an easier path, but I reckon you'd have a case for
> getting all your money back from O2.
>
> Start out gently on the assumption they will do the right thing, document
> all correspondence and conversations in both directions, then if necessary
> start an Internet PR campaign playing up the NHS angle and embarrass them
> into either fixing the issue or at least giving your employer a "donation"
> large enough to cover your costs of switching to their competitor.
>
>


-- 
Dr Dickon Bevington
07917 133 019
07962 163 062

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