Dear Chuck and List, I have bought from Joon a long time ago and although some phone calls were needed, everything was resolved without problems.
But.... here is a problem I had with another seller of microwave equipment and then NO satisfaction at all with either ebay or paypal: I purchased a ku band amplifier from a San Diego, CA company: CommSystems LLC ebay seller: commsystems123 The ebay ad said "professional packing" and the charge for packing and ground service was quite high for only in-state ground delivery $75.00 It arrived with the box completely crushed and the amplifier quite damaged. The box was a secondhand used thinwall box made for shipping foam insulation products. The packing inside was minimal and the box was only half full so that is why it crushed. the shipping company told me that they woud not cover it because it was the shipper's problem. I contacted the seller and at first they said they would take care of it. I sent them many photos. The next day they replied that they would "allow" me to return the item but I would have to pay the shipping BOTH ways and they would only refund the item price. The shipping both ways was as much as the purchase price so I contacted both ebay and paypal. Neither did anything to assist me. PayPal wrote that since the seller had agreed to take it back, they would not help me. They would not acknowledge that the shipping both ways was unreasonable given that this was not a problem caused by me. Ebay, on the other hand, did not assist me at all nor did they remove this seller. They said this was a paypal problem. 73, Jeffrey WA6KBL _______________________________________________ time-nuts mailing list [email protected] https://www.febo.com/cgi-bin/mailman/listinfo/time-nuts
