Hi

There are multiple possible issues:

1) Most (like 99.99%) new laptops do not have a com port, that gets you to some 
sort of external port
2) USB is pretty common, but as mentioned in another thread, ethernet and 
bluetooth are also quite possible. 
3) Since it is an external bus, the connection it’s self may be down (bad cable 
/ hub / out of range / turned off …)
4) Assuming the connection is there, you now need drivers. They have to match 
both the device and the OS 

Yes, this is “fun”. It’s hardly restricted to serial ports or to any one OS. My 
$6 Chinese clone programming adapters 
just stopped working when the FPGA vendor upgraded their software. Oddly 
enough, the vendor’s $300 adapter still
works fine with the new drivers. Since I didn’t pay $294 for the IP protection 
when I bought my clones … that’s the way
it works. Hopefully there will be new clones along “real soon now”. 

If your (a wild guess) USB serial adapter is not being recognized, I’d check 
the driver status in your OS. Google is
quite helpful coming up with multiple screen shots of how to get to the right 
screen for just about any OS version on
the planet. That screen will show you if the driver is installed and what com 
port the driver decided to use. The port number
is a driver (not os) decision in many cases. It could just as easily be Com56 
as Com1. The drivers do this so they don’t 
“duplicate” a previous assignment. 

Lots of fun…

Bob


> On Mar 17, 2016, at 5:34 AM, Neville Michie <[email protected]> wrote:
> 
> Hi,
> a new laptop and a new problem,
> I can not find COM1, and the slash command
> on Lady Heather provokes a response that spaces and slash 
> marks are illegal in file names.
> Any ideas?
> 
> thanks,
> 
> Neville Michie
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