PRS10 - Help Wanted !!!
My PRS10 v.3.21 sends "SYNTAX ERROR" in the TT string for TT values above approx. 999999640 (ext. 1PPS input active). LadyHeather therefore shows no negative TTs. Only when the TT gets smaller does LH also show more negative values than approx. -360ns, otherwise 0 or positive. If you read the other parameters, you will find that TO = 0 and TS = 12000, PS = 200 (unlikely that these round values are correct ). If 1PPS output and input are connected, TT = 1855 is output. This value should be saved with TO as -1855. A full recall (RC1) also brought no change. Attached is an LH screen printout. Do you have any ideas on how I can fix the problem? The part has the customer PN: 123-44101-06. Could these strange parameters possibly be related to this PN? Does anyone have such a PRS10 v. 3.21 with this PN and could he send me his values (TO, TS, PS)? Support from SRS is unfortunately not really available because I did not buy the device directly from them - thanks SRS !!! - Does anyone *know the factory access code* (will of course be treated confidentially) to write the correct values in the device? I would be very grateful if there was a “PRS10 professional” who could help me. For direct answers, I can also be reached at [email protected]. Thank you very much Christoph
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