Hi

The usual “best guess” is that the tube has reached end of life. The answer is 
to send it back
to Beverly MA. They will replace the tube and re-adjust the device to work with 
that tube.  The
process involves getting a “shipping kit” from them. The device goes back in 
that box and does
so as hazmat via FedEx. Entering a package like that into the FedEx system 
involves a person
with special training doing the entry. (At least that was the case when I last 
sent one back). 
Needless to say it’s a hassle. 

Cost typically has been 40 to 50% of the price of a new device. It was ~40K a 
decade ago. If
the “new price” is now $95K, it may well be up to around $50K by now. 

Needless to say, that’s a lot ….

Bob

> On Dec 16, 2020, at 4:10 PM, Lawrence Simpson <[email protected]> 
> wrote:
> 
> Does anyone have suggestions for a good place to get an HP 5071A Cesium Clock 
> repaired?
> It says 'Low Cs signal' in the error log.
> 
> Lawrence Simpson
> UHU Technologies LLC
> 972-905-0437 x103
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