norbert_ wrote:
> The argument that I should fix something I've bought I don't quite buy. I 
> mean, if you buy any equipment from a shop and it does not work you bring it 
> back and get it repaired. And if they need to spend actually more time then 
> it is worth, its their problem not mine. 

It depends on whether you bought a product or a service. If you bought a 
product then you'll have a complete specification to hold them to. If you 
bought a service then you might expect to pay until it's good enough for you - 
like we do with our accountants. Again, the specification is crucial.


norbert_ wrote:
> So how to do? I did ask [EMAIL PROTECTED] NO feedback, not a word. 

If you're not hearing from them, perhaps they are still working on it without 
telling you. They haven't yet told you that they're not working on it, and I'll 
bet it's something they want to work properly. It looks like it would be great 
if it worked ok.


norbert_ wrote:
> If I stick with TinyERP, I do not think I will be contracting Tiny to do this 
> work. It appears they do not want it or needed it anyway. 

I should think that's something they would try to fix, so maybe you should 
telephone them sometime soon (and keep phoning if you don't get a proper 
answer), even if you have timezone mismatches.

All the best with that,
Geoff

------------------------
Seath Solutions Ltd (http://www.seathsolutions.com)





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