I am hitting some dead ends with OpenERP 5 which have led me to think about the 20 hour support contract. Does someone here have a blog entry, an article, about their experience with pay support with Tiny.be (not with a partner)? I am trying to implement it in a small manufacturing operation but I have questions about taxes and how to implement my country's typical case. Because we are in manufacturing, I would like to get to that but in the short term I would like to only manage purchases and sales. I had 4.2 working for some time, but then the financial results were all mixed up because I did not understand reconciliation back then. Now with the new documentation I am beginning to understand. I have made many postings that have been left unanswered. I do not expect Tiny or OpenERP.com to answer them for free, but then I get the feeling that either the community is not helpful in this project (which I do not believe) or we are all doing detective work to make our implementations work. I would say I have now one year experience with the software, and I can take care of sales and purchases ignoring the fact that I am not using the system for legal accounting because of the tax problem. I know OpenERP is not a simple software so I am thinking about the support contract. In local currency 2250 euros is the salary of a full time engineer for 3 months, and is my father-in-law that will be making the investment based on my recommendation, so I ask this here for someone to comment on.
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