Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system (http://www.iso9001store.com) gives you the framework you need to monitor and improve performance in any area you choose.
ISO 9001 (http://www.iso9001store.com) is by far the worldâs most established quality framework, currently being used by around 897,000 organizations in 170 countries worldwide, and sets the standard not only for quality management systems (http://www.iso9000-software.com), but management systems in general. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement. ISO 9000 series of standards ISO 9001 (http://www.iso9001store.com) is one of a series of quality management system standards (http://www.e-wia.com). It can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers. The ISO 9001 (http://www.iso9000-software.com) series of standards consist of: ISO 9000 â Fundamentals and Vocabulary: this introduces the user to the concepts behind the management systems and specifies the terminology used. ISO 9001 â Requirements: this sets out the criteria you will need to meet if you wish to operate in accordance with the standard and gain certification. ISO 9004 â Guidelines for performance improvement: based upon the eight quality management (http://www.iso9001store.com) principles, these are designed to be used by senior management as a framework to guide their organizations towards improved performance by considering the needs of all interested parties, not just customers. -------------------- m2f -------------------- -- http://www.openobject.com/forum/viewtopic.php?p=35877#35877 -------------------- m2f --------------------
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