ISO 9001 (http://www.iso9001store.com) and ISO 14001 (http://www.iso9000-software.com) state generic requirements for management systems implemented by any organization, in any sector of activity. They apply to the processes that an organization employs to realize its products or services â in other words, the way it accomplishes its work and meets the customersâ requirements. ISO 9001 applies to the processes that influence product or service quality, and ISO 14001 to the processes that influence the organizationâs environmental performance. ISO 9001 and ISO 14001 do not give specific requirements for specific products or services.
Therefore, ISO 9001 (http://www.iso9001store.com) and ISO 14001 certifications (http://www.iso9000-software.com) must not be presented in any way that may be interpreted as their being product certifications or product guarantees. For example, customers and consumers must not be misled into believing that ISO 9001 is a product quality guarantee, or that ISO 14001 guarantees a âgreenâ or environmentally friendly product. Such misunderstandings can occur if a product has phrases such as âISO 9001 certified (http://www.iso9001store.com)â, or âISO 14001 certified (http://www.e-wia.com)â stamped on it, or included on the product label, or in an advertisement, or in other product-related information. This is unacceptable because it is not the product that has been certified, but the management system covering the processes through which it has been realized. Therefore, ISO 9001 (http://www.iso9001store.com) and ISO 14001 certifications (http://www.iso9000-software.com) marks of conformity should not appear on products, or product packaging, or in any way that might be interpreted as denoting product conformity. When your organization wants to communicate its certification via product-related material (excluding product packaging or the product itself), special care must be taken to to avoid the above misinterpretation, and to communicate accurately by phrases such as the following (taking into account the guidelines in the above sections âTransition to ISO 9001:2000â and âISO 14000 or ISO 14001?â: â âThe management system governing the manufacture of this product is ISO 9001 (or ISO 14001) certified. â âThe management system governing the provision of this service is ISO 14001 (or ISO 9001) certifiedâ â âISO 9001-certified quality management systemâ, or âISO 14001-certified environmental management system (http://www.iso-consults.com)â â âISO 9001 QMSâ, or âISO 14001 EMSâ â âISO 9001-certified processesâ, or âISO 14001-certified processesâ. -------------------- m2f -------------------- -- http://www.openobject.com/forum/viewtopic.php?p=36007#36007 -------------------- m2f --------------------
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