graduating seniors

[Esther Yoder Strahan]

Dear TIPSters,

Knowing that some of you have well-developed departmental assessment programs, I would really appreciate your comments/advice.

As part of our departmental assessment efforts, we plan to resume collecting data from graduating seniors. The original plan calls for questionnaires requesting information about student satisfaction with faculty teaching styles and availability, with courses, with the curriculum, and with other departmental offerings/services. Additionally, I was considering having a colleague from another department conduct some group interviews in which students were asked for the same kinds of feedback.

I have two major questions:

1) Is there any value added by having FTF interviews rather than just collecting the questionnaire data? If so, how much additional time is required for processing the student feedback?

2) Would any of you be willing to share the format or questions you use for assessing student satisfaction with your departments, as well as your impressions of how this should be done? I do have the APA assessment cyberguide, but wanted your wisdom on this.

Thanks much!

Esther


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