On Thu, 9 Nov 2000, Pat Cabe wrote:

> Quote from one of my colleagues: "I always wondered what happened to our 
> students who never could learn to follow directions. Now I know. They move to 
> Florida and vote twice on the same ballot." Yeah, 19,000 of'em.
> 
> ...follow the directions??? You mean it matters???


On the contrary, if I recall what Donald Norman said in one of my
favourite psychology books, _The Psychology of Everyday Things_,
it was something like "There is no such thing as human error,
only design error". 

I understand that the ballot used for those votes in Florida
illustrates exactly what he was talking about.

-Stephen

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Stephen Black, Ph.D.                      tel: (819) 822-9600 ext 2470
Department of Psychology                  fax: (819) 822-9661
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