Dear Colleagues,

I endorse the comments of my colleague Stephen when he cites Don 
Norman's work. Systems should be designed to be as easy as possible 
to follow, to minimize error.

I heard on a news bulletin this morning that there is a rule (law?) 
in Florida that responses are always supposed to be to the right of 
the option. Is this true? It sounds like a good way to enhance 
clarity.

Stuart

> Date:          Thu, 09 Nov 2000 13:17:31 -0600
> From:          "Linda M. Woolf, Ph.D." <[EMAIL PROTECTED]>
> Reply-to:      [EMAIL PROTECTED]
> Cc:            TIPS <[EMAIL PROTECTED]>
> Subject:       Re: Following directions

> 
> 
> Stephen Black wrote:
> > 
> > On Thu, 9 Nov 2000, Rick Froman wrote:
> > 
> > > You don't have to suspect. Check it out for yourself at:
> > >
> > > http://www.sun-sentinel.com/elections/palmbeachballot.htm
> > 
> > Very revealing, Rick. Thank you.
> > 
> > 'Tis true. You would definitely not be the sharpest knife in the
> > drawer to ignore those arrows and vote for the wrong person.
> >  
> 
> If you have ever seen one of these ballots it is not so simple.  They
> are slid into a slot and gets "locked" in place by hooking the holes in
> the ballot card over two little plastic knobs (okay, not the best
> description but close enough!).  Unfortunately, there is some give so it
> can shift a bit up or down.  Thus, the arrows don't always line up
> directly with the hole to punch but sometimes hit the line above or
> below.  Usually, the candidates are spaced fairly far apart and only on
> one side of the page so that there is not question as to which candidate
> one is voting for. 
> 
> On our ballots, the candidates for office including our new dead senator
> were only on one side of the page.  Some of the resolutions concerning
> our sewer district resembled the two sided Florida ballot.  It was very
> confusing indeed to know what you you were punching.  I had to pull out
> the ballot several times to double-check that I had punched the right
> hole for a resolution.   If you accidentally discovered upon double
> checking (which I doubt that most individuals do) that you punched the
> wrong hole, you would have to go and have the ballot invalidated and get
> a new ballot (it is actually a fairly complicated process).  If you have
> folks who have been waiting in line for a couple of hours to vote, there
> is a good deal of social pressure to just "let it slide".  
> 
> Finally, I would mention that a fair number of voters in the Florida
> vote are senior citizens and elderly.  Thus, they may be contending with
> the visual difficulties that are correlated with old age.  For them, the
> ballot would have been a perceptual nightmare.
> 
> Hope everyone is having a great semester!
> 
> Linda
> 
> -- 
> Linda M. Woolf, Ph.D.
> Associate Professor - Psychology 
> 
> http://www.webster.edu/~woolflm/
> [EMAIL PROTECTED]
> 

___________________________________________________
Stuart J. McKelvie, Ph.D.,                Phone: (819)822-9600
Department of Psychology,                 Extension 2402
Bishop's University,                      Fax: (819)822-9661
3 Route 108 East,
Lennoxville,                              e-mail: [EMAIL PROTECTED]
Quebec J1M 1Z7,
Canada.

Bishop's University Psychology Department Web Page:
http://www.ubishops.ca/ccc/div/soc/psy
___________________________________________________

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