On Sep 30, 2012, at 3:46 PM, Lynn Oliver <rayco...@gmail.com> wrote:

> It's packaged using pyinstaller, so it unpacks into a temp folder and runs 
> from there.
> 
> Sent from my iPad
> 
> On Sep 30, 2012, at 12:22 PM, w...@mac.com wrote:
> 
>> On Sep 30, 2012, at 2:07 PM, Lynn Oliver <rayco...@gmail.com> wrote:
>> 
>>> I'm puzzled by reports from a single person using my program, who states 
>>> that he consistently crashes in the common file dialog invoked by 
>>> asksaveasfilename() if, and only if, he attempts to change folders.  He 
>>> says this is happening on two different machines, an iMac (see below) and a 
>>> 2011 MacBookPro, both running 10.8.2 (current version of Mountain Lion).
>>> 
>>> The program is using Python 2.7.2, Tcl/Tk 8.5.  I have never seen this 
>>> error or been able to reproduce it on my machine, a 2011 iMac also running 
>>> 10.8.2. 
>>> 
>>> My understanding is that Tkinter is handing control over to a system 
>>> dialog, so the crash occurs before control returns to Tkinter.  Is there 
>>> anything I could be doing in my program that would affect this?  I couldn't 
>>> find any problem reports similar to this for Tkinter.
>>> 
>>> The crash report he sent is below.
>>> 
>>> Thanks...
>>> Lynn
>>> 
>> 
>> Lynn, I'm no help reading the dump, but I have a question, which is possibly 
>> relevant.
>> 
>> How was your program distributed?  That is, is it an OS-X 'bundle' produced 
>> by py2app, or is your user executing python source directly?
>> 
>> -Bill
>> 

So, have you included _all_ the necessary libraries in the compressed package, 
and are the imports precise enough that it isn't maybe picking up one of the 
Apple system python libraries?

-Bill
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