2) Setup a new email address e.g. 'support_passed_tmda'. Keep this address private and certainly don't let spammers get ahold of it.
3) Setup the DELIVERY variable for the 'support' user, so that all email that passes TMDA gets forwarded to '[EMAIL PROTECTED]'
That sounds like the easiest way for me. But, wouldn't one of us replying to the customer reveal the support_passed_tmda address? Or would it still say it was sent to [EMAIL PROTECTED]
Hopefully not! Your email client should let you configure what your from address is, separately from any user-ids/addresses used for receiving email.
Some mailers even let you configure multiple "identities" so if you're responding to support email, you can be [EMAIL PROTECTED] and if you're responding to other internal business email, you can be [EMAIL PROTECTED], just by clicking a button to select the identity. Mozilla certainly allows this, and I'm sure many other email clients do too.
-- Stephen Warren, Software Engineer, NVIDIA, Fort Collins, CO [EMAIL PROTECTED] http://www.wwwdotorg.org/pgp.html
signature.asc
Description: OpenPGP digital signature
_____________________________________________ tmda-users mailing list ([EMAIL PROTECTED]) http://tmda.net/lists/listinfo/tmda-users
