Hi all, I hope everyone is coping as well as possible with the summer heat.
I would appreciate some advice with something that came up today. The agency I use for help at home, told me today that I owe them over $300 for an unpaid bill from _JUNE 2010!_ This was their billing department which has been very nasty to me before. I KNOW I am up to date in my payments and told her this. She said she is going to send me a reconciliation form so I can go through all my checks and payments from that period. When I got off the phone I called their local office that just deals with scheduling aides and is a lot easier to talk to. The woman I spoke to, who I have spoken with many times before, said she would speak with her manager and send an email off to the billing departnent. I could go to another agrncy, but the aide I have is an angel, and I trust her completely Another agency might send me a monster, and I've dealt with that before. Am I responsible for this billing bungle, assuming it's not just a scam to get more money out of me from OVER A YEAR AGO?? I can't take this additional stress. Thanks all, Kevin
