Yes, quite frustrating isn't it? As Bill mentioned we were having a similar problem with Yahoo! recently, and are less than impressed with their postmaster department. Yahoo! has a form buried deep in their site that they will send you to fill out if you are being blacklisted. Filled it out, and never got a response so we were finally forced to change the IPs of our SMTP servers. No good.
The cause of the problem was the story I posted in the link that Bill provided. Our users had setup forwards from the domain we were hosting to their Yahoo! accounts. SPAM would come through hit our servers, our servers would send it on it's way, and our users would mark it as SPAM in their Yahoo! inbox. Yahoo! started noticing quite a few SPAM complaints because of this, and started to blacklist us. Not much you can do about that, except setup SPF and pray.
I would URGE everyone here who has a fair amount of users to signup with AOL's Postmaster department on their whitelist service. http://postmaster.aol.com , heck even give them a call and they will get everything setup for you! It is a pleasant departure from the bad rep AOL has always received.
As for Hotmail, after looking through their website it appears as if they have a phone number dedicated to these types of problems: 1-650-964-7200 , which was found on the very very bottom of this page: http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.asp?&_lang=EN&country=US
Good luck!
Peter
Bill Shupp wrote:
saki wrote:
--- saki <[EMAIL PROTECTED]> wrote:
Hello all, I have installed qmail successfuly according to BILL's guide. My server send mail to yahoo and gmail successfuly. But when i send message qmail reply me "[EMAIL PROTECTED] root]# tail -f /var/log/qmail/current @40000000414d9f4612105614 new msg 97975 @40000000414d9f461210716c info msg 97975: bytes 231 from <[EMAIL PROTECTED]> qp 2370 uid 0 @40000000414d9f46125ca154 starting delivery 2: msg 97975 to remote [EMAIL PROTECTED] @40000000414d9f46125cb8c4 status: local 0/10 remote 2/20 @40000000414d9f4f1e33e53c delivery 2: success:
65.54.190.7_accepted_message./Remote_host_said:_250__<[EMAIL PROTECTED]>_Queued_mail_for_delivery/"
and hotmail catch the mail in junk box. Why it's going
on ? any one could help me?....
Check out this thread on a similar situation with Yahoo:
http://mail-archive.com/[EMAIL PROTECTED]/msg01730.html
Regards,
Bill
