funkman 2004/02/26 09:30:01 Modified: xdocs-faq tomcatuser.xml docs/faq/printer tomcatuser.html docs/faq tomcatuser.html Log: Change wording for the links to good etiquette. The good etiquette links were non-tomcat related but users were still emailing those authors questions about tomcat. Added snippet on when to post to tomcat-user vs tomcat-dev Revision Changes Path 1.3 +56 -10 jakarta-tomcat-site/xdocs-faq/tomcatuser.xml Index: tomcatuser.xml =================================================================== RCS file: /home/cvs/jakarta-tomcat-site/xdocs-faq/tomcatuser.xml,v retrieving revision 1.2 retrieving revision 1.3 diff -u -r1.2 -r1.3 --- tomcatuser.xml 11 Jul 2003 01:57:39 -0000 1.2 +++ tomcatuser.xml 26 Feb 2004 17:30:01 -0000 1.3 @@ -16,7 +16,7 @@ <section name="Preface"> <p> - This is about the tomcat user list. + This is about the Tomcat user list. <a href="mailto:[EMAIL PROTECTED]">Subscribe</a> and <a href="http://jakarta.apache.org/site/mail.html">general information</a> @@ -28,16 +28,31 @@ digest form. </a> - If you post - to tomcat-user, use - <a href="http://www.rfc-editor.org/rfc/rfc1855.txt">good etiquette</a>, - <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> - ask good questions, - </a> - and use - <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> - Best Practices</a>, and also please read the docs, faqs, readme, + + If you post to tomcat-user, use good etiquette, ask good questions, + and use Best Practices, and also please read the docs, faqs, readme, and search the archives before asking a question. + + <br/><br/> + Here are some links about how to use mailing lists and standard etiquette + in using mailing lists. These links are not Tomcat specific! Please do + not contact the author of these documents with questions. + <ul> + <li> + <a href="http://www.rfc-editor.org/rfc/rfc1855.txt"> + Netiquette Guidelines (RFC 1855) + </a></li> + <li> + <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> + How To Ask Questions The Smart Way + </a> + </li> + <li> + <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> + Mailing List Best Practices</a> + </li> + </ul> + </p> </section> @@ -57,6 +72,14 @@ </a> </li> + + + <li> + <a href="#wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </li> + <!-- <li> <a href="#connectors"> @@ -150,6 +173,29 @@ the moderator has an opportunity to remove you from the list. </answer> + + <question> + <a name="wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </question> + <answer> + tomcat-user is for user based questions for tomcat. That means anyone who is + developing any type of software to be used with tomcat. + <br/><br/> + + tomcat-dev is the forum to discuss changes to the Tomcat's source code. If your question + is not related to changing the source code as maintained by the tomcat committers, + then it does not belong here, it belongs in tomcat-user. + + <br/><br/> + + If you wish to extend tomcat using your own Valve, Realm, or anything else ... those + discussions belong in tomcat-user. You might be using Tomcat's internal API but unless + your changes are going back into the official source tree, the question belongs + in tomcat-user. + + </answer> </section> 1.3 +56 -10 jakarta-tomcat-site/docs/faq/printer/tomcatuser.html Index: tomcatuser.html =================================================================== RCS file: /home/cvs/jakarta-tomcat-site/docs/faq/printer/tomcatuser.html,v retrieving revision 1.2 retrieving revision 1.3 diff -u -r1.2 -r1.3 --- tomcatuser.html 11 Jul 2003 01:57:39 -0000 1.2 +++ tomcatuser.html 26 Feb 2004 17:30:01 -0000 1.3 @@ -5,7 +5,7 @@ Tomcat FAQ
" align="right" src="../../images/tomcat.gif"></a></td></tr><!--HEADER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><tr><!--RIGHT SIDE MAIN BODY--><td align="left" valign="top" width="80%"><table cellspacing="4" width="100%" border="0"><tr><td nowrap="true" valign="top" align="left"><h1>Tomcat FAQ</h1><h2>About Tomcat User</h2></td><td nowrap="true" valign="top" align="right"><img border="0" hspace="0" vspace="0" height="1" width="1" src="../../images/void.gif"></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Preface"><strong>Preface</strong></a></font></td></tr><tr><td><blockquote> <p> - This is about the tomcat user list. + This is about the Tomcat user list. <a href="mailto:[EMAIL PROTECTED]">Subscribe</a> and <a href="http://jakarta.apache.org/site/mail.html">general information</a> @@ -17,16 +17,31 @@ digest form. </a> - If you post - to tomcat-user, use - <a href="http://www.rfc-editor.org/rfc/rfc1855.txt">good etiquette</a>, - <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> - ask good questions, - </a> - and use - <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> - Best Practices</a>, and also please read the docs, faqs, readme, + + If you post to tomcat-user, use good etiquette, ask good questions, + and use Best Practices, and also please read the docs, faqs, readme, and search the archives before asking a question. + + <br><br> + Here are some links about how to use mailing lists and standard etiquette + in using mailing lists. These links are not Tomcat specific! Please do + not contact the author of these documents with questions. + <ul> + <li> + <a href="http://www.rfc-editor.org/rfc/rfc1855.txt"> + Netiquette Guidelines (RFC 1855) + </a></li> + <li> + <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> + How To Ask Questions The Smart Way + </a> + </li> + <li> + <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> + Mailing List Best Practices</a> + </li> + </ul> + </p> </blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Questions"><strong>Questions</strong></a></font></td></tr><tr><td><blockquote> <ul> @@ -45,6 +60,14 @@ + <li> + <a href="#wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </li> + + + </ul> </blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Answers"><strong>Answers</strong></a></font></td></tr><tr><td><blockquote> @@ -121,6 +144,29 @@ the moderator has an opportunity to remove you from the list. </div><br> + + <b style="font-size: larger"> + <a name="wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </b> + <div style="padding-left : 20px;"> + tomcat-user is for user based questions for tomcat. That means anyone who is + developing any type of software to be used with tomcat. + <br><br> + + tomcat-dev is the forum to discuss changes to the Tomcat's source code. If your question + is not related to changing the source code as maintained by the tomcat committers, + then it does not belong here, it belongs in tomcat-user. + + <br><br> + + If you wish to extend tomcat using your own Valve, Realm, or anything else ... those + discussions belong in tomcat-user. You might be using Tomcat's internal API but unless + your changes are going back into the official source tree, the question belongs + in tomcat-user. + + </div><br> </blockquote></td></tr></table></td></tr><!--FOOTER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><!--PAGE FOOTER--><tr><td colspan="2"><div align="center"><font size="-1" color="#525D76"><em> Copyright © 1999-2003, Apache Software Foundation 1.5 +173 -127 jakarta-tomcat-site/docs/faq/tomcatuser.html Index: tomcatuser.html =================================================================== RCS file: /home/cvs/jakarta-tomcat-site/docs/faq/tomcatuser.html,v retrieving revision 1.4 retrieving revision 1.5 diff -u -r1.4 -r1.5 --- tomcatuser.html 26 Jul 2003 12:00:21 -0000 1.4 +++ tomcatuser.html 26 Feb 2004 17:30:01 -0000 1.5 @@ -1,128 +1,174 @@ -<html><head><META http-equiv="Content-Type" content="text/html; charset=iso-8859-1"><title>Tomcat FAQ - About Tomcat User</title><meta value="Tim Funk" name="author"><meta value="[EMAIL PROTECTED]" name="email"><style> - dt { font-size : larger; font-weight : bold } - dd {padding-bottom : 10px;} - </style></head><body vlink="#525D76" alink="#525D76" link="#525D76" text="#000000" bgcolor="#ffffff"><table cellspacing="4" width="100%" border="0"><!--PAGE HEADER--><tr><td colspan="2"><!--JAKARTA LOGO--><a href="http://jakarta.apache.org/"><img border="0" alt="The Jakarta Project" align="left" src="http://jakarta.apache.org//images/jakarta-logo.gif"></a><!--PROJECT LOGO--><a href="http://jakarta.apache.org/tomcat/"><img border="0" alt=" - Tomcat FAQ - " align="right" src="../images/tomcat.gif"></a></td></tr><!--HEADER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><tr><!--LEFT SIDE NAVIGATION--><td nowrap="true" valign="top" width="20%"><p><strong>Links</strong></p><ul><li><a href="..">Tomcat Home</a></li><li><a href="index.html">FAQ Home</a></li></ul><p><strong>Contents</strong></p><ul><li><a href="bugs.html">Bugs</a></li><li><a href="classnotfound.html">Class Not Found</a></li><li><a href="connectors.html">Connectors</a></li><li><a href="database.html">Database</a></li><li><a href="http://nagoya.apache.org/wiki/apachewiki.cgi?Tomcat/Howto">How do I</a></li><li><a href="unix.html">Linux / Unix</a></li><li><a href="memory.html">Memory</a></li><li><a href="meta.html">Meta</a></li><li><a href="misc.html">Miscellaneous</a></li><li><a href="performance.html">Monitoring / Performance</a></li><li><a href="http://nagoya.apache.org/wiki/apachewiki.cgi?Tomcat/Links">Other Resources</a></li><li><a href="security.html">Security</a></li><li><a href="version.html">Which Version</a></li><li><a href="tomcatuser.html">Tomcat User List</a></li><li><a href="windows.html">Windows</a></li></ul></td><!--RIGHT SIDE MAIN BODY--><td align="left" valign="top" width="80%"><table cellspacing="4" width="100%" border="0"><tr><td nowrap="true" valign="top" align="left"><h1>Tomcat FAQ</h1><h2>About Tomcat User</h2></td><td nowrap="true" valign="top" align="right"><small><a href="printer/tomcatuser.html"><img alt="Printer Friendly Version" border="0" src="../images/printer.gif"><br>print-friendly<br>version - </a></small></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Preface"><strong>Preface</strong></a></font></td></tr><tr><td><blockquote> -<p> - This is about the tomcat user list. - <a href="mailto:[EMAIL PROTECTED]">Subscribe</a> - and - <a href="http://jakarta.apache.org/site/mail.html">general information</a> - can be found - <a href="http://jakarta.apache.org/site/mail2.html">here</a>. - It is a high volume list! For those who can't handle that kind of traffic, - you can also get it in - <a href="[EMAIL PROTECTED]"> - digest form. - </a> - - If you post - to tomcat-user, use - <a href="http://www.rfc-editor.org/rfc/rfc1855.txt">good etiquette</a>, - <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> - ask good questions, - </a> - and use - <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> - Best Practices</a>, and also please read the docs, faqs, readme, - and search the archives before asking a question. -</p> -</blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Questions"><strong>Questions</strong></a></font></td></tr><tr><td><blockquote> - <ul> - - <li> - <a href="#why"> - Why won't people answer my question? - </a> - </li> - - <li> - <a href="#unsubscribe"> - How do I unsubscribe? - </a> - </li> - - - - </ul> -</blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Answers"><strong>Answers</strong></a></font></td></tr><tr><td><blockquote> - - <b style="font-size: larger"> - <a name="why"> - Why won't people answer my question? - </a> - </b> - <div style="padding-left : 20px;"> - It could be one of any of the following answers: - <ul> - <li>No one knows the answer.</li> - <li>Everyone is ignoring you.</li> - <li>The person who knows the answer hasn't gotten around to - it yet.</li> - <li>The person who knows the answer hasn't gotten around to - it yet. (So please don't post the same question - multiple times)</li> - </ul> - - In other words - you get what you pay for. If you phrase - you question intelligently and not make your question annoying, - your quality of support will - probably better than any commercial help support. - <br><br> - - In particular, some readers on the tomcat-user list have been - known to automatically ignore - a message which meets any of the following criteria: - (You have been warned) - <ul> - <li> "help" in the subject line - (we know you need help by writing in the first place)</li> - <li> plz or please in the subject line. - We already know you need help.</li> - <li> ALL CAPS IN THE SUBJECT LINE. (Sorry for anyone - emailing from a mainframe)</li> - <li> Do not place !! (more than 2!) in the subject line. - The number of exclamation points has no relation to anyone's - interest in answering the question. In fact - it has a higher - chance at being ignored. - </li> - <li> Your e-mail has a return receipt. You don't need to know - I got the message.</li> - <li> Select posters who have consistently displayed no - desire to research before posting a question. - </li> - </ul> - </div><br> - - - <b style="font-size: larger"> - <a name="unsubscribe"> - How do I unsubscribe? - </a> - </b> - <div style="padding-left : 20px;"> - <ul> - <li>To unsubscribe, e-mail: - [EMAIL PROTECTED]</li> - <li>For additional commands, e-mail: - [EMAIL PROTECTED]</li> - </ul> - If you are unable to unsubscribe, it could be due to your e-mail system - mangling your e-mail address or you have subscribed under an alias. - In that case, maybe - <a href="http://marc.theaimsgroup.com/?l=tomcat-user&m=104190907020995&w=2"> - this thread - </a> will help. - - <br><br> - If you send an e-mail to the moderator to remove you from the list, - be prepared to continue receiving more e-mails from the lists until - the moderator has an opportunity to remove you from the list. - </div><br> - - -</blockquote></td></tr></table></td></tr><!--FOOTER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><!--PAGE FOOTER--><tr><td colspan="2"><div align="center"><font size="-1" color="#525D76"><em> - Copyright © 1999-2003, Apache Software Foundation +<html><head><META http-equiv="Content-Type" content="text/html; charset=iso-8859-1"><title>Tomcat FAQ - About Tomcat User</title><meta value="Tim Funk" name="author"><meta value="[EMAIL PROTECTED]" name="email"><style> + dt { font-size : larger; font-weight : bold } + dd {padding-bottom : 10px;} + </style></head><body vlink="#525D76" alink="#525D76" link="#525D76" text="#000000" bgcolor="#ffffff"><table cellspacing="4" width="100%" border="0"><!--PAGE HEADER--><tr><td colspan="2"><!--JAKARTA LOGO--><a href="http://jakarta.apache.org/"><img border="0" alt="The Jakarta Project" align="left" src="http://jakarta.apache.org//images/jakarta-logo.gif"></a><!--PROJECT LOGO--><a href="http://jakarta.apache.org/tomcat/"><img border="0" alt=" + Tomcat FAQ + " align="right" src="../images/tomcat.gif"></a></td></tr><!--HEADER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><tr><!--LEFT SIDE NAVIGATION--><td nowrap="true" valign="top" width="20%"><p><strong>Links</strong></p><ul><li><a href="..">Tomcat Home</a></li><li><a href="index.html">FAQ Home</a></li></ul><p><strong>Contents</strong></p><ul><li><a href="bugs.html">Bugs</a></li><li><a href="classnotfound.html">Class Not Found</a></li><li><a href="connectors.html">Connectors</a></li><li><a href="database.html">Database</a></li><li><a href="deployment.html">Deployment</a></li><li><a href="http://nagoya.apache.org/wiki/apachewiki.cgi?Tomcat/Howto">How do I</a></li><li><a href="unix.html">Linux / Unix</a></li><li><a href="memory.html">Memory</a></li><li><a href="meta.html">Meta</a></li><li><a href="misc.html">Miscellaneous</a></li><li><a href="performance.html">Monitoring / Performance</a></li><li><a href="http://nagoya.apache.org/wiki/apachewiki.cgi?Tomcat/Links">Other Resources</a></li><li><a href="security.html">Security</a></li><li><a href="version.html">Which Version</a></li><li><a href="tomcatuser.html">Tomcat User List</a></li><li><a href="windows.html">Windows</a></li></ul></td><!--RIGHT SIDE MAIN BODY--><td align="left" valign="top" width="80%"><table cellspacing="4" width="100%" border="0"><tr><td nowrap="true" valign="top" align="left"><h1>Tomcat FAQ</h1><h2>About Tomcat User</h2></td><td nowrap="true" valign="top" align="right"><small><a href="printer/tomcatuser.html"><img alt="Printer Friendly Version" border="0" src="../images/printer.gif"><br>print-friendly<br>version + </a></small></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Preface"><strong>Preface</strong></a></font></td></tr><tr><td><blockquote> +<p> + This is about the Tomcat user list. + <a href="mailto:[EMAIL PROTECTED]">Subscribe</a> + and + <a href="http://jakarta.apache.org/site/mail.html">general information</a> + can be found + <a href="http://jakarta.apache.org/site/mail2.html">here</a>. + It is a high volume list! For those who can't handle that kind of traffic, + you can also get it in + <a href="[EMAIL PROTECTED]"> + digest form. + </a> + + + If you post to tomcat-user, use good etiquette, ask good questions, + and use Best Practices, and also please read the docs, faqs, readme, + and search the archives before asking a question. + + <br><br> + Here are some links about how to use mailing lists and standard etiquette + in using mailing lists. These links are not Tomcat specific! Please do + not contact the author of these documents with questions. + <ul> + <li> + <a href="http://www.rfc-editor.org/rfc/rfc1855.txt"> + Netiquette Guidelines (RFC 1855) + </a></li> + <li> + <a href="http://www.catb.org/~esr/faqs/smart-questions.html"> + How To Ask Questions The Smart Way + </a> + </li> + <li> + <a href="http://nagoya.apache.org/wiki/apachewiki.cgi?MailListUserBestPractices"> + Mailing List Best Practices</a> + </li> + </ul> + +</p> +</blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Questions"><strong>Questions</strong></a></font></td></tr><tr><td><blockquote> + <ul> + + <li> + <a href="#why"> + Why won't people answer my question? + </a> + </li> + + <li> + <a href="#unsubscribe"> + How do I unsubscribe? + </a> + </li> + + + + <li> + <a href="#wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </li> + + + + </ul> +</blockquote></td></tr></table><table cellpadding="2" cellspacing="0" border="0"><tr><td bgcolor="#525D76"><font face="arial,helvetica.sanserif" color="#ffffff"><a name="Answers"><strong>Answers</strong></a></font></td></tr><tr><td><blockquote> + + <b style="font-size: larger"> + <a name="why"> + Why won't people answer my question? + </a> + </b> + <div style="padding-left : 20px;"> + It could be one of any of the following answers: + <ul> + <li>No one knows the answer.</li> + <li>Everyone is ignoring you.</li> + <li>The person who knows the answer hasn't gotten around to + it yet.</li> + <li>The person who knows the answer hasn't gotten around to + it yet. (So please don't post the same question + multiple times)</li> + </ul> + + In other words - you get what you pay for. If you phrase + you question intelligently and not make your question annoying, + your quality of support will + probably better than any commercial help support. + <br><br> + + In particular, some readers on the tomcat-user list have been + known to automatically ignore + a message which meets any of the following criteria: + (You have been warned) + <ul> + <li> "help" in the subject line + (we know you need help by writing in the first place)</li> + <li> plz or please in the subject line. + We already know you need help.</li> + <li> ALL CAPS IN THE SUBJECT LINE. (Sorry for anyone + emailing from a mainframe)</li> + <li> Do not place !! (more than 2!) in the subject line. + The number of exclamation points has no relation to anyone's + interest in answering the question. In fact - it has a higher + chance at being ignored. + </li> + <li> Your e-mail has a return receipt. You don't need to know + I got the message.</li> + <li> Select posters who have consistently displayed no + desire to research before posting a question. + </li> + </ul> + </div><br> + + + <b style="font-size: larger"> + <a name="unsubscribe"> + How do I unsubscribe? + </a> + </b> + <div style="padding-left : 20px;"> + <ul> + <li>To unsubscribe, e-mail: + [EMAIL PROTECTED]</li> + <li>For additional commands, e-mail: + [EMAIL PROTECTED]</li> + </ul> + If you are unable to unsubscribe, it could be due to your e-mail system + mangling your e-mail address or you have subscribed under an alias. + In that case, maybe + <a href="http://marc.theaimsgroup.com/?l=tomcat-user&m=104190907020995&w=2"> + this thread + </a> will help. + + <br><br> + If you send an e-mail to the moderator to remove you from the list, + be prepared to continue receiving more e-mails from the lists until + the moderator has an opportunity to remove you from the list. + </div><br> + + + <b style="font-size: larger"> + <a name="wheretopost"> + Should I post to tomcat-user or tomcat-dev? + </a> + </b> + <div style="padding-left : 20px;"> + tomcat-user is for user based questions for tomcat. That means anyone who is + developing any type of software to be used with tomcat. + <br><br> + + tomcat-dev is the forum to discuss changes to the Tomcat's source code. If your question + is not related to changing the source code as maintained by the tomcat committers, + then it does not belong here, it belongs in tomcat-user. + + <br><br> + + If you wish to extend tomcat using your own Valve, Realm, or anything else ... those + discussions belong in tomcat-user. You might be using Tomcat's internal API but unless + your changes are going back into the official source tree, the question belongs + in tomcat-user. + + </div><br> + +</blockquote></td></tr></table></td></tr><!--FOOTER SEPARATOR--><tr><td colspan="2"><hr size="1" noshade=""></td></tr><!--PAGE FOOTER--><tr><td colspan="2"><div align="center"><font size="-1" color="#525D76"><em> + Copyright © 1999-2003, Apache Software Foundation </em></font></div></td></tr></table></body></html> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]