-----Message d'origine-----
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Envoy� : mercredi 29 septembre 2004 13:18
� : [EMAIL PROTECTED]
Objet : [sales #439357]: Mail Transaction Failed
Dear Mark/Space Customer,
Thank you for your email to our sales department. Please read this email throughly as
answers to your question may be provided.
Questions to sales are answered in the order that they are received.
Please note: Mark/Space servers are experiencing a heavy load today causing delays in
our response time. Replies may take up to two days. Please refrain from sending
multiple emails addressing the same question as this may cause more delays.
**************************************************************************
To purchase a product directly from Mark/Space:
Online Store: http://store.markspace.com
Store Policies: http://store.markspace.com/info.html
Mark/Space accepts most major credit cards (Visa, MasterCard/EuroCard,
Amex, Discover/Novus). We do not accept PayPal. Purchase orders are only
accepted for shipped goods (ie, not downloaded software) and only when the
amount is over $100.
***************************************************************************
ATTENTION CLIE USERS: Users of Missing Sync for Palm OS 4.0 should update immediately
to version 4.0.1 which is available at:
<www.markspace.com/downloads.html>
This release fixes an issue introduced by Mac OS X 10.3.5, where trying to use The
Missing Sync to mount a Sony CLI� memory stick on the Mac's desktop would cause a
kernel panic.
A patch for users of the Missing Sync for CLIE 3.0.9 who are also running Mac OS
10.3.5 is available at:
<http://www.markspace.com/downloads.html>
******************************************************************************************
NEED TO CHANGE YOUR EMAIL ADDRESS IN OUR DATABASE?
Mark/Space is pleased to announce that customers can now submit email address changes
automatically. To change your email address, please go to:
<http://www.markspace.com/change-email.php>
We maintain an ONLINE SUPPORT CENTER WITH A SEARCHABLE KNOWLEDGEBASE!
Please visit:
http://www.markspace.com/support
to review the most common issues by product. You can also do a keyword search of our
entire knowledgebase for specific information.
Please visit http://www.markspace.com/support to see if your question or problem is
addressed.
***************************************************************************
FOR COMPLETE PRODUCT INFORMATION FOR THE MISSING SYNC FOR PALM OS 4.0, please go to:
http://www.markspace.com/missingsync_v4.html
The Missing Sync for Palm OS 4.0 replaces Missing Sync for CLIE, Missing Sync for
Tapwave and Missing Sync for Palm OS 2.0
***************************************************************************
WHAT DEVICES ARE SUPPORTED BY THE MISSING SYNC FOR PALM OS 4.0?
For a complete list of supported devices, please go to:
http://www.markspace.com/missingsync_palmos_devs.html
***************************************************************************
WHAT MAC OS DOES THE MISSING SYNC FOR PALM OS 4.0 SUPPORT?
Missing Sync for Palm OS 4.0 supports Macs running OS 10.2.8 and higher.
***************************************************************************
UPDATING TO THE MISSING SYNC FOR PALM OS 4.0
If you purchased the Missing Sync after June 23, you are entitled to a free upgrade to
the Missing Sync for Palm OS 4.0. You should have received an email by now with
information on how to request the free upgrade.
To request a link for the new 4.0 version, go to:
www.markspace.com/resend-codes.php
and submit the email address you used at the time of purchase. We'll send you a new
link and a registration code.
If you purchased the Missing Sync prior to June 23, you are entitled to the discount
upgrade price of $19.95.
To obtain the discounted upgrade to the Missing Sync for Palm OS 4.0, you should go
to:
http://www.markspace.com/palmosupgrade.php/
Enter the email address you used at the time of purchase. We'll send you a link to
follow that will take you to our online store where you can complete your purchase.
The discount will be applied at the completion of the sale.
***************************************************************************************************************************************************
IF YOU HAVE LOST YOUR REGISTRATION CODE OR NEED TO DOWNLOAD THE MISSING SYNC
INSTALLER, Please visit:
<http://www.markspace.com/resend-codes.php>
Enter the email address you used when purchasing, and the necessary information will
be emailed to you automatically.
**************************************************************************
WHAT'S HAPPENING WITH THE MISSING SYNC FOR POCKET PC?
Version 1.0.4 is now shipping! For product information, see:
http://www.markspace.com/pocketpc.html
For supported devices, see:
http://www.markspace.com/ppc_devs.html
**************************************************************************
Thanks again for your support and your interest in the Missing Sync!
Sincerely,
Mark/Space Sales
---------------------------------------------------------------------
Mark/Space, Inc. www.markspace.com
540 N. Santa Cruz Ave. #300 www.markspace.com/support
Los Gatos, CA 95030
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