One suggestion I can give u (one which I / we follow when faced with a similar situation) is to go to the client site (ot necessarily prod) to debug it.
If you have used log4j then there are ways u can enable trace logging in production and catch the problem .... >From the looks of it - does ur webapp have to make a connection outside the local domain (or firewall) to run the queries? -Anoop On 6/29/05, st946tbf <[EMAIL PROTECTED]> wrote: > > We have a web app running on Tomcat 5.028. When running at our company, > it works. However, it crashes (exits) at client site when access > certain page (it used to work). When we ask them to sent us the > database used and run it at our company, it works fine. > > There is an Sql query in this page. Records are written out to the > page. Some records already came down before it crashes. > > Please tell me how do I trouble shoot this? What kind of log can I make? > > This is an urgent problem. Please help. Thank you very much for your time. > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > -- Thanks and best regards, Anoop --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
