Thanks Joel,
I have been trying what you said. I did not understand what you meant by
"Check the http headers you are sending for the download. There's a tool
forthis floating around somewhere I think. Compare the headers 3.2.1 sends
with the headers 4.0.1 sends."
How do I check that?
Here is the garbage that I get when i try to download the word documen.Sorry
for the long email but can you help me out here? I am not understanding
where to start looking for the problem.
Thanks,
Mehjabin
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-----Original Message-----
From: Joel Rees [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 07, 2002 9:51 PM
To: Kapasi, Mehjabin
Subject: Re: Garbage showing up when trying to download a word doc in TC
4.0.1
Kapasi, Mehjabin wrote (off list):
> Subject: RE: Garbage showing up when trying to download a word doc in TC
4.0.1
Woops. I didn't read the title line well enough. I was thinking of text
files, which are a real pain to force downloads with.
(I haven't seen any follow-up on the list, and I have a moment to try to
respond again.)
> The problem is i want it to show me the browser dialog instead of the
> showing garbage on the page. I have tried it on different browsers on
> different machines and it still gives me the same result. If I try
accessing
> the webapp using Tomcat 3.2.1 using the same browser, the dialog shows up
> but as soon as I use Tomcat 4.0.1 I get the problem.
> What else can i do?
Check the http headers you are sending for the download. There's a tool for
this floating around somewhere I think. Compare the headers 3.2.1 sends with
the headers 4.0.1 sends.
But we would like more information, like a snippet of the code you are using
to send the .doc files, and a sample of the garbage that gets sent with TC
4.0.1, and also relevant server settings. Otherwise, we can only jump to
conclusions (like I did the first time).
You might also want to check whether you have something set to drop the high
bit and send only seven bits per octet, but I don't think so.
I apologize for the slow response. Had some work to do, you know. Anyway,
give us more information, and _post_ _to_ _the_ _list_. That way, other
people more qualified than I will be able respond.
Joel Rees
Alps Giken Kansai Systems Develoment
Suita, Osaka
>
> -----Original Message-----
> From: Joel Rees [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, March 05, 2002 7:39 PM
> To: Tomcat Users List
> Cc: [EMAIL PROTECTED]
> Subject: Re: Garbage showing up when trying to download a word doc in TC
> 4.0.1
>
>
> Kapasi, Mehjabin wrote:
>
> > However, when i click on the download icon I get garbage on the page
> instead
> > of a browser dialog giving me options to save/open the document.
>
> This is usually a browser settings related problem, not a Tomcat issue..
>
> > This problem i am experiencing when running Tomcat 4.0.1 with IIS and
> > standalone.
> > Is this a character encoding problem?
>
> You can tweak the encoding in the http header to help this, but there
> actually is not a good general solution. Ultimately, some users will have
to
> use right-click (or ctl-click on Mac) to direct the browser to save the
data
> instead of displaying it.
>
> > Do i need to encode the Doc URL differently that when I was using TC
> 3.2.4?
>
> This is a good question, does anyone know if some defaults for headers
> changed between versions?
>
> Another thing you might want to check is whether the browser settings (or
> the browsers being used) have been changed.
>
> > Where can I find documentation regarding this problem?
>
> Check the http specifications from the ietf.
>
> I just plugged "http encoding header" into the search field at google.com,
> and they pointed me to
>
> http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html
>
> among others.
>
> Joel Rees
> Alps Giken Kansai Systems Develoment
> Suita, Osaka
>
>
>
