I take it it is hosted off-site? (Otherwise, what good would it be if the
email account for outages was hosted on the same server that goes out?)

On Sun, May 23, 2010 at 9:50 AM, River Tarnell
<[email protected]>wrote:

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> Hi,
>
> As part of some work to improve the reliability of the Toolserver, by
> making sure admins are aware of problems, we have set up a new email
> address for reporting outages.  This replaces the previous "send a text
> to river" procedure (the motd will be updated shortly).
>
> The new address is: ts-major-outage (at) TCX (dot) ORG (dot) UK
>
> You should mail this address in case of major problems, for example:
>
> * A login server is broken
> * The web server is broken
> * A normal database is broken (but not a fast server, unless it breaks
>  something else)
>
> Don't use this for less urgent problems, such as:
>
> * JIRA or FishEye is broken
> * SVN is broken
>
> Admins will be usually be automatically notified of these problems, so
> you might want to check in IRC or the status page to see if it's already
> known before reporting it.
>
>        - river.
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