#30881: answer the opsreportcard questionnaire, AKA the "limoncelli test"
-------------------------------------------------+-------------------------
Reporter: anarcat | Owner: anarcat
Type: task | Status:
| assigned
Priority: Medium | Milestone:
Component: Internal Services/Tor Sysadmin Team | Version:
Severity: Normal | Resolution:
Keywords: | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
-------------------------------------------------+-------------------------
Comment (by anarcat):
= 2. Are "the 3 empowering policies" defined and published?
http://opsreportcard.com/section/2
Specifically, this is three questions:
== How do users get help?
Right now, this is unofficially "open a ticket in Trac", "ping us over IRC
for small stuff", or "write us an email". This could be made more official
somewhere.
== What is an emergency?
I am not sure this is formally defined.
== What is supported?
We have the distinction between systems and service admins. We did
[https://trac.torproject.org/projects/tor/wiki/org/meetings/2019Stockholm/Notes/SysadminTeamRoadmapping
talk in Stockholm] about clarifying that item, so this is worth expanding
further.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30881#comment:2>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
_______________________________________________
tor-bugs mailing list
[email protected]
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs
