#23226: GetTor help message could be more helpful --------------------------------------------+------------------------------ Reporter: catalyst | Owner: cohosh Type: defect | Status: | needs_revision Priority: Medium | Milestone: Component: Applications/GetTor | Version: Severity: Normal | Resolution: Keywords: anti-censorship-roadmap-2020Q1 | Actual Points: Parent ID: #9036 | Points: 1 Reviewer: phw | Sponsor: --------------------------------------------+------------------------------
Comment (by antonela): Thanks for working on improving this message! Some comments: 1. Yes! let's include an example of how the message should look. I know we have been receiving emails with bad formatting. Let's be explicit about it. 2. Do we know which are the most requested locale versions? If yes, let's use them in the list. If we don't know, then we should list in alphabetical order for fast scanning. Changes: - Removed `three`, seems redundant. - Made explicit that the OS is the one that they want to install TB. Seems clear but was not. - Tried to explain the example. {{{ This is an automated email response from GetTor. GetTor can send you download links for Tor Browser. Simply reply to this email and write the operating system you want to install Tor Browser on in your response: windows linux osx GetTor will then respond with download instructions. If you want Tor Browser in a language other than English, mention one of the following language codes in your response: en-US es-ES pt-BR ar [...] For example, if you want Tor Browser in Spanish your email content will look like: windows es-ES }}} We will run user testing on this flow, and we can iterate and adjust what is necessary after it. -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/23226#comment:19> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online
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