commit f545adfb19ea395f909d29c6274089b9de5798fd
Author: championquizzer <[email protected]>
Date: Wed Feb 3 16:32:32 2021 +0530
Adding information on how to view Tor logs
---
content/troubleshooting/contents.lr | 21 +++++++++++++++++++--
1 file changed, 19 insertions(+), 2 deletions(-)
diff --git a/content/troubleshooting/contents.lr
b/content/troubleshooting/contents.lr
index ec70570..40ce060 100644
--- a/content/troubleshooting/contents.lr
+++ b/content/troubleshooting/contents.lr
@@ -18,11 +18,28 @@ You should be able to start browsing the web using Tor
Browser shortly after run
If Tor Browser doesnât connect, there may be a simple solution. Try each of
the following:
* Your computerâs system clock must be set correctly, or Tor will not be
able to connect.
-* Make sure another Tor Browser is not already running. If youâre not sure
if Tor Browser is running, restart your computer.
+* Make sure another Tor Browser or instance of 'Tor' is not already running on
your system. If youâre not sure if Tor Browser is running, restart your
computer.
* Make sure that any antivirus program you have installed is not preventing
Tor from running. You may need to consult the documentation for your antivirus
software if you do not know how to do this.
-* Temporarily disable your firewall.
+* Temporarily disable your firewall.
+* If Tor Browser was working before and is not working now your system may
have been hibernating. A reboot of your system will solve the issue.
* Delete Tor Browser and install it again. If updating, do not just overwrite
your previous Tor Browser files; ensure they are fully deleted beforehand.
+### VIEW TOR LOGS
+
+In most cases, taking a look at the Tor logs can be helpful in diagnosing the
issue. If youâre having trouble connecting, an error message may appear and
you can select the option to "copy Tor log to clipboard". Then paste the Tor
log into a text file or other document.
+
+If you don't see this option and you have Tor Browser open, you can navigate
to the hamburger menu ("â¡"), then click on "Preferences", and finally on
"Tor" in the side bar. At the bottom of the page, next to the "View the Tor
logs" text, click the button "View Logs...".
+
+Alternatively, on GNU/Linux, to view the logs right in the terminal, navigate
to the Tor Browser directory and launch the Tor Browser from the command line
by running:
+
+`./start-tor-browser.desktop --verbose`
+
+or to save the logs to a file (default: tor-browser.log)
+
+`./start-tor-browser.desktop --log [file]`
+
+More information on this can be found on the [Support
Portal](https://support.torproject.org/connecting/connecting-2/).
+
### IS YOUR CONNECTION CENSORED?
If you still canât connect, your Internet Service Provider might be
censoring connections to the Tor network. Read the
[Circumvention](/circumvention) section for possible solutions.
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