> I spent the past week in Sweden, attending the Stockholm Internet > Forum, http://www.stockholminternetforum.se/, for part of it. I made a > number of tails 0.10.2 usb sticks for people on request. I also asked a > lot of people their impressions of Tor and Tails. I received a plethora > of feedback. All 8 people are involved in the Internet Freedom policy, > technology, or freedom of speech communities. They had very different > levels of self-assessed technical skill. The 8 people represented 6 > countries.
Very interesting user study (of sorts)! If you were to guage each of the user's level of familiarity with Tor conceptually from 1 (never heard of it) to 5 (I use Tor often!), where would these 8 people fit? I'm also curious how much explaining of Tails or Tor conceptually you did before the users started to interact with the system. > > # Sixth issue: no flash, no warning > > 2 of 8 people had flash apps on their website. 4 of 8 had ad banners > that used flash. All were surprised at the red outline with a snake in > it appearing instead of their flash apps. None understood what > happened. > > After an explanation, one person suggested changing the red outline > with snake to an actual message written inside, along the lines of > 'this app blocked for your protection. click here to unblock it.' I > explained why that wouldn't work (because there is no flash, java, > silverlight plugins installed) and their answer was 'then do not show > it at all'. Inside noscript, I unchecked the 'show placeholder..' > option and had them browse again. they were happy. It seems if the user > cannot do anything about the blocked apps, not showing them may be > preferred. This is a tricky usability minefield in my opinion, it's a really hard line to navigate between hiding something from a user they probably won't miss (ads) and hiding something from a user that would confuse the hell out of them (site flash intro .swf). All that said, I might have to replicate your experiment and see what I can come up with :) - warms0x --- xmpp: [email protected] http: http://warms0x.github.com _______________________________________________ tor-dev mailing list [email protected] https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-dev
