Hi! Below is my May’24 report!
In May, I resolved 790 tickets:
* On Telegram (@TorProjectSupportBot) - 539
* On RT (frontdesk@tpo) - 242
* On WhatsApp (+447421000612) - 9
* and on Signal (+17787431312) - 0
The focus of my work remains the same - I help Russian-speaking users of
Tor Browser to install the browser and bypass internet censorship. In
May we got a lot of questions from iOS and macOS users from Russiaand
more specificallywhichsoftware they should install and where they should
get it.
Also, I help with troubleshooting and keep an eye on issues and bugs to
report themto Tor developers.
There are several bugs/issues I reported in May:
* Built-in bridges andsomebridges obtained by email do not work in
Russia[1]
* Error in Tor Browser "Unable to start Tor:java.io.lo" [2]
* BridgeDB does not give ipv6 bridge [3]
* BridgeDB gives one and only bridge [4]
In May I also took part in theCommunity Teamdocumentation sprint, whose
purpose was to fill the gap in the existing documentation. So I authored
and added to the several articles in the Support portaland Tor Browser
user manual.
* I added a section "System requirements" to the "Installation"
article [5]
* Added "letterboxing" term to the glossary [6]
* Updated NoScriptdescription for "PLUGINS, ADD-ONS AND JAVASCRIPT"
article on the support portal [7]
* Wrote an article "Why are modern onion service addresses so long?" [8]
[1]
https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072
[2]
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42598
[3]
https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40071
[4]
https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070
[5] https://tb-manual.torproject.org/installation/
[6] https://support.torproject.org/glossary/letterboxing/
[7] https://tb-manual.torproject.org/plugins/
[8] https://gitlab.torproject.org/tpo/web/support/-/issues/211#note_3029489
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