On Mon, Dec 9, 2013 at 1:49 AM, Nick Sheppard <[email protected]> wrote: > On 08/12/13 23:22, Runa A. Sandvik wrote: >> >> On Sun, Dec 8, 2013 at 10:26 PM, Nick Sheppard <[email protected]> >> wrote: >>> >>> On 08/12/13 19:02, Nick wrote: >>>> >>>> >>>> Quoth Roger Dingledine: >>>>> >>>>> >>>>> On Sun, Dec 08, 2013 at 04:00:06PM +0000, Nick Sheppard wrote: >>>>>> >>>>>> >>>>>> At the end of the month I got a bill for 120 dollars. And Amazon >>>>>> were quite right - they were charging me for the 1024 GB of storage >>>>>> I had accidentally asked for by not changing the default when I set >>>>>> up the instance. The first 30 GB were free, the other 994 I was >>>>>> paying for. And I was only actually using 1.5 GB ... >>>>> >>>>> >>>>> >>>>> *Storage*? As in, disk space? Surely you mean bandwidth, but you >>>>> seem quite clearly to mean disk space, so I'm confused. >>>> >>>> >>>> >>>> Sounds to me like Amazon decided the instance should be given 1024GB >>>> of disk space by default, regardless of the fact that it (obviously) >>>> remained completely unused. >>>> >>>> Nick, if Amazon were a reasonable company that certainly ought to be >>>> the sort of thing you could say "I didn't realise, it was >>>> misleading, and I didn't use the offered space, please refund me". >>>> However given their love of automation and robotic offerings I >>>> suspect such pleas would be ignored. >>> >>> >>> >>> Nice idea, but I don't think I'd have a case. The 1024 GB is there on >>> the >>> setup screen (at least it is for eu-west-1), there were many ways I could >>> have seen how much unused storage I had, I could have checked my bill >>> more >>> often, I could easily have set up an email alert for when the bill passed >>> a >>> set threshold ... >> >> >> @AWSSupport replied to my tweet saying they have reached out to you >> via the AWS Support Center at https://aws.amazon.com/support. >> > > ... and not only did they reach out to me, they immediately gave me a full > refund. So a big thank-you to Runa for your very effective tweet! :) :) :) > Perhaps this will persuade Roger Dingledine that the folks at AWS love > kittens and rainbows as much as we do ...
Great, glad I could help! > However (for there is a "however") I'm now even more puzzled by the default > settings. Mickey N at AWS replied that: > > "It's my understanding that when a Linux/RHEL instances are launched, the > default amount of EBS storage in every region is set to 6GB. ... I've > attached a screenshot of the Management Console page where the default 6GB > is displayed." > > And the 6 is in exactly the same place where we see 4 (on us-east-1) and > 1024 elsewhere. I've pointed this out to AWS. I have no idea what's > happening here. I have a support ticket open and have been talking to Mickey about this. It seems all the instances, excluding us-east-1, were created with storage space set to 1024 GB. This is interesting because I only ever created one instance, us-east-1, and then used the AMI copy function [1] to copy the instance to the other regions. I will write an update when I hear back/when this issue has been resolved. [1]: http://aws.amazon.com/about-aws/whats-new/2013/03/12/announcing-ami-copy-for-amazon-ec2/ -- Runa A. Sandvik _______________________________________________ tor-relays mailing list [email protected] https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
