Hi Christian,

sorry, I marked that message as "Todo" but forgot :-)

My replay to my provider is:

-----------------------------------------------------
Hello Martin,

I've blocked the whole /24 (originally the target IP range is inside a
/16 but this would be too much) to prevent further traffic.
I would remove the block round about in one or two months.

Can you please provide me the e-mail address so I can apologize and
explain the situation to the reporter?

Thanks,

Josef

-----------------------------------------------------

If I were you I would not mind blocking the destination for a short time.

~Josef

Am 16.11.2015 um 11:52 schrieb Cristian Consonni:
> Hi,
>
> 2015-10-21 22:23 GMT+02:00 teor <[email protected]>:
>> Would you mind putting the statement on the wiki or posting it to this list?
>>
>> It might help other exit operators to respond to these kind of abuse reports.
> +1. Can somebody point me to this?
>
> I have just received a notification from my ISP that they will suspend
> my service in 72 if I do not act over a complaint that is a webiron
> automated report.
>
> I have already replied with the standard answer (this was my first
> action since at the beginning my ISP mentioned a generic complaint,
> now they forwarded the webiron mail) I would like some indications for
> a more dedicated answer.
>
> Blocking IP ranges is out of question, of course.
>
> Thank you,
>
> Cristian
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