Hi Everyone, This what kept me busy during June:
[Help Desk, Translation and QA] * Resolved 305 RT tickets. * Used our new invitation based webchat support system and wrote 3 stories on how useful it is. [Tor support tools development] * Pups: -- The home page now displays personal stats for the assistant. -- Added a management page to extract the monthly report in json. * Webchat: -- Display comment when chat session begins #12210. -- Added a visits column for metrics. -- Prevented parsing html tags in comments. * Stats: -- lots of work has been done here but I rushed things a bit due to exams and after Lunar reviewed it, I decided to hold on a bit and improve it. More on that in July. What I plan to do in July: * More RT tickets. * Ask on RT's mailing list how to display RTL languages correctly. * Finish pups' development. * Do more translation work as I completely ignored it in June. -- Sherief Alaa pgp 0x8623B882
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