Here's what Matt Pagan did in September 2014 ============================================
- I presented usability reports at four of the Tor Browser development IRC meetings. - I clarified website documentation on building Tor from source (https://lists.torproject.org/pipermail/tor-commits/2014-September/080780.html). - I contributed to the 35th, 36th, 38th, & 39th issues of Tor Weekly News. - I resolved 173 tickets help desk tickets. I've summarized them below. [ 6] - What should I enter for my proxy type, address, and port? [ 5] - "Tor unexpectedly exited. please restart this application" [ 4] - "Can't connect" [ 4] - Malware has locked me out of my hard drive. [ 4] - "get bridges" [ 4] - Unable to save Tor settings, cannot connect to Tor control port [ 4] - Empty email [ 4] - I'm in China and Tor Browser won't connect. [ 4] - How to use Tor Browser with a VPN [ 3] - How to use Tor on my college campus [ 3] - Windows "Tor is not working in this browser." [ 3] - "TorBrowser can't be opened because it is from an unidentified developer" on Mac [ 2] - "Doesn't work" [ 2] - Tor connects but then the browser never appears. After clicking again, "Firefox is already loaded but not responding". [ 3] - How do I use Tor on iOS [ 3] - How do I delete Cloudflare from my browser, and why did you put it in? [ 2] - Can't get around my fortinet firewall even using bridges. [ 2] - Why does a Youtube video I was able to watch yesterday say "Plugin missing" when I try to watch again? [ 2] - I think something is wrong with the newest version of Tor Cloud installations. [ 2] - [WARN] Proxy Client: unable to connect to xxx.xx.xx.xxx:xxxxx ("TTL expired") [ 2] - [WARN] Problem bootstrapping. Stuck at 5%: Connecting to directory server. [ 2] - Tor hangs at "loading network status" while bootstrapping. [ 2] - Why is StartPage the default search engine? [ 2] - How can I reach a website that blocks Tor? [ 2] - I get the browser window but I can't however load any pages or search anything - always I get the timed out splash screen. [ 1] - gpg: system error while calling external program: Invalid argument [ 1] - Can I use Tor to get around a website that limits downloads to one per IP address per day? [ 1] - I want to run tor as an exit-relay or bridge... I dont know really the difference. [ 1] - When should a person use Tails versus Tor Browser? [ 1] - What is the difference between Tor Browser 3 and Tor Browser 4? [ 1] - "Unable to save Tor settings. Unacceptable option value: Bridge line did not parse. See logs for details" [ 1] - "Unable to save Tor settings Please ensure Tor is running" (Mac) [ 1] - How do I use Tor on Android? [ 1] - Relay crash on RaspberryPi [ 1] - Tor browser immediately exits upon opening [ 1] - On Android, orweb won't connect even though Tor is green. [ 1] - Told to download Adobe Flash player even though I just installed it [ 1] - Tor Browser won't connect when I use it with a third party anonymous http proxy. [ 1] - The "How to download and verify Tor Browser on Windows" left me confused. Are there text instructions I can follow? [ 1] - How to set up Tor on Lubuntu? [ 1] - I'm using Ubuntu and Tor was way easier to install on Windows! [ 1] - On Ubuntu, I extracted Tor Browser, but it opens as text. [ 1] - Is there a way to save my Tor Browser settings, such as menu items, between updates? [ 1] - "A copy of Firefox is already open" on Mac [ 1] - Failed to initialize NSS component:Error: couldn't open library libnss3.dylib [ 1] - My IT guy did something to my computer and now Tor won't start. [ 1] - [WARN] The https proxy sent back an unexpected status code 407 ("Proxy Authentication Required"). Closing. [ 1] - Should I use a VPN? [ 1] - Can you provide tips for staying safe on the web? [ 1] - How to uninstall Tor Browser? [ 1] - I noticed that someone is modifying the .onion URLs of popular hidden service sites on some of the hidden wiki sites. [ 1] - How to set the country of my exit IP addresses. [ 1] - Is it normal if I am able to watch Youtube videos even though I have no flash plugin installed? [ 1] - How can I stream Flash audio or video using Tor (grooveshark, youtube) [ 1] - How to make Tor work with a PAC file from my systems administrator? [ 1] - How can I make sure my relays only use bandwidth during non-peak business hours? [ 1] - Trying to reach Jacob Appelbaum [ 1] - Sophos says they've stopped breaking Tor Browser in the new SAV 9.1.5. [ 1] - I can run Tor Browser from my laptop but not from my USB drive (Windows). [ 1] - I think a hacker modified my Tor Browser download [ 1] - How can I make my Tor faster? [ 1] - How can I make each of my Tor's SOCKSPorts abide by different ExitNode requirements? [ 1] - Tor Browser: "Check online for solution then close the program" [ 1] - How do I get to the clipboard that my Tor log gets copied to? [ 1] - Why not make all Tor Browser users relays? [ 1] - How can I make Tor Browser my default browser? [ 1] - Why doesn't Firefox ESR stay where I put it? [ 1] - Who can see what when I use Tor? [ 1] - [WARN] 2 connections died in state handshaking (TLS) with SSL state SSLv2/v3 read server hello A in HANDSHAKE [ 1] - AVG antivirus tells me it has detected a potential threat when I try to open Tor Browser. I clicked "Remove" and now I can't connect. [ 1] - Why does Tor use a random IP address each time I connect instead of giving me a fixed IP address like a VPN? [ 1] - I had trouble following the instructions at https://www.torproject.org/docs/debian#source [ 1] - "This browser is out of date" even after I upgrade. [ 1] - How do I enable Javascript? [ 1] - Can I torrent with Tor? [ 1] - Why doesn't Tor Browser use Firefox 32 already? [ 1] - Can I use Firefox add-ons with Tor? [ 1] - Thank you for Tor Browser.
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