Hi all,

Done this month:
- Worked on plan to recruit help-desk volunteers
- Worked on automating adding resources to Transifex
- Attended 2 applications team meetings
- Configured RequestTracker for Berlin dev meeting
- Sent the call for support / help-desk volunteers
- Sent follow up emails to people who replied to the call for support

Next Month:
- Confirm with selected volunteers
- Follow up with all volunteers
- Organize help-desk meetings
- Add selected volunteers to RequestTracker
- Attend Berlin Dev meeting
- Answer tickets on Transifex
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