Karsten, 

I probably miss some fundamental understanding at the infrastructure level 
about 'forum' and 'mailing list'. This is also caused by various technologies 
used in higher education, whether proprietary, open, or free, each with its own 
nomenclature for online communication means. I cannot emphasize enough the 
extent of confusion faculty and students alike have (myself included), when it 
comes to mailing list, forum, listserv, groupserv, discussion board, message 
board, thread, post, group email, and so on. Many times there is also a formal 
and sometimes lengthy process in setting up online communication that's course 
specific and does not quite fall under the tools of the course management 
system the institution uses. This is especially aggravated when communication 
occurs across courses or with course outsiders (experts, invited speakers, 
community partners, etc.), who cannot apply for accounts with that college or 
university.  

My way of providing some kind of asynchronous online group communication (when 
I don't have staff or computing resources to build and maintain a supporting 
infrastructure) is to use Google Sites, Google Groups, or WordPress (thank 
goodness they offer free hosting!). Google Groups, for example, is my means of 
setting up a course mailing list (haven't thought of calling it forum), to 
which all students who register for that course subscribe. The purpose of it is 
to keep all outside-class conversation in one place. Class participants use 
either email or the mailing list site to ask and reply; they use the site to 
search, check on members, and share work to some extent (by uploading files or 
setting up pages). I deliberately stay away from imposing any rules about how 
to use the tool. The focus is on the activity itself rather than what's 
convenient and in which situation and for whom. 

So here is my basic question, which comes before 'compare and contrast' the 
two: what's a mailing list and what's a forum? I'm interested in understanding 
the concepts rather than software package, implementation, or administration of 
these services. I won't be surprised to find out that in fact current 
technologies permit a mailing list to offer forum features and allow a forum to 
do mailing list jobs. 

In the end (which is relative, of course, like all things :-), we might find 
ourselves in the situation of clarifying a bit the taxonomy of concepts that 
describe online group communication. 

Mihaela

P.S. I apologize for the long rambling, but I barely get a chance to catch up 
with the teachingopensoruce emails of the week! Guess a few forums will help :-)

P.S.2. Karsten, I volunteer to write the TOS textbook's glossary (along with 
others who might be interested). 


-----Original Message-----
From: tos-boun...@teachingopensource.org 
[mailto:tos-boun...@teachingopensource.org] On Behalf Of Karsten Wade
Sent: Friday, September 17, 2010 3:01 PM
To: tos@teachingopensource.org
Subject: Re: [TOS] forums.teachingopensource.org

On Mon, Sep 13, 2010 at 03:19:47PM -0700, 
tosmaillist.neophyte_...@ordinaryamerican.net wrote:
> What, in your opinion, is the advantage of Forums over the Mailing List?

It's not really advantage over, they serve different purposes.

Forums are very nice for:

* Drive-by question/answer - you can ask a question or answer one
  with minimal commitment (subscribing to a mailing list can be an
  unknown commitment of time.)

* A forum is more like "subscribe to one topic" where a list is
  "subscribe to all topics and mentally filter."

* A forum is a lower barrier to entry for a target audience (students
  and educators using the textbook in a classroom) that is not already
  invested in FOSS mailing lists.

* Forums are nicer for web search, which is important for a community
  help location.

* Forums allow admins/moderators to control threads more tightly -
  move them, combine them, hide them, block them.  A mailing is all or
  nothing, and you can't selectively block someone from contributing
  to a specific thread -- all or nothing.

For a community, mailing lists and forums work together.  Individual parts of 
the community might use only one or the other for their work, but should be 
aware of the other and know how to engage there when necessary.

- Karsten
--
name:  Karsten 'quaid' Wade, Sr. Community Gardener
team:                Red Hat Community Architecture 
uri:               http://TheOpenSourceWay.org/wiki
gpg:                                       AD0E0C41
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