A clarification: the reason for ToS:DR isn't *to expose* anybody at all. It's to inform users about their rights under the terms of use agreements they're asked to agree to.
"No refund" policies are legal as long as they're clearly and conspicuously marked prior to purchase (and the law assumes, rightly or wrongly, that consumers read the terms of use agreements prior to using a website, so are informed about policies like this prior to purchase). Also, a "no refund" policy like this one is very common for a prepaid, recurring service like Dropbox's: it's rare to find a similar service that *does* offer refunds. Let me explain why: let's say you're a small business owner. You offer a service online where users can sign up and pay for each month in advance, on a recurring basis. A user signs up at the end of January and pre-pays for February. On February 27, after nearly a full month of use, the user cancels his account and demands a refund. Here's another example: let's say you're a small business owner. You offer a service online where users can *either* have a free account that comes with a monthly data cap, or they can have a paid account that has no data cap. A user signs up for the paid service and pre-pays for February. By February 4, the user has transmitted more data than he would have been able to with a free account. On February 5, the user cancels his account and demands a refund, arguing that he hasn't used it for a full month and should be credited for the unused time...however, he has clearly gotten full use out of the paid service. Enough issues like these crop up, and businesses simply adopt a "No refunds" policy. Of course, some businesses do offer refunds on a discretionary basis. Not all do, though, and it doesn't make a business necessarily *bad* if it chooses not to. Hannah On Wednesday, February 26, 2014 5:53:23 PM UTC-8, [email protected] wrote: > > Surprised Dropbox isn't on the BAD list for having a NO REFUND policy on > their accounts...this doesn;t seem fair--a perfect example of the reason > for tour website (to expose these companies). Here's the fine print... > > > Dropbox Premium Accounts are prepaid and are non-refundable. DROPBOX DOES > NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MONTHS OR YEARS. You may > cancel your Dropbox Premium Account at anytime, and cancellation will be > effective immediately. If you wish to cancel your Premium Account you may > do so via your "Account" page. Should you elect to cancel your Premium > Account, please note that you will not be issued a refund for the most > recently (or any previously) charged monthly fees. > -- tosdr.org | twitter.com/tosdr | github.com/tosdr --- You received this message because you are subscribed to the Google Groups "Terms of Service; Didn't Read" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/tosdr. For more options, visit https://groups.google.com/groups/opt_out.
