Hi, Rita, I understand you're frustrated. You've had a set of expectations that haven't been met. However, I'm afraid those expectations aren't in line with what TOS:DR is or promises. You're quite right: as we explain pretty openly on the TOS:DR website <http://tosdr.org/get-involved.html>, this project relies on community involvement. TOS:DR doesn't have *customers*; it isn't a *company*. This is an open, peer-reviewed, public benefit project that lots of people contribute to, in our spare time, to try to help out other people. The TOS:DR team does its research as well, curates and compiles the suggestions, compares data points, scores them, and ultimately assigns certain terms with a badge <http://tosdr.org/classification.html> so that ToS can be classified. As the team explained on the website, this takes quite a lot of comparison, to the point that even large companies's ToS agreements may not have classifications because there aren't enough other data points to compare them to <http://tosdr.org/blog/why-no-class-yet.html>.
I don't believe TOS:DR has ever made any promises to be something it is not. It offers a rating system, sure, but it has only promised that a rating will appear *if* you are browsing a website that has been classified in the TOS:DR database. It has never promised that all websites, or even most websites, appear in the TOS:DR database...because, according to Internet Live Stats <http://www.internetlivestats.com/total-number-of-websites/>, there are just under a billion websites on the internet as of mid-2014. I understand that it's frustrating when your expectations aren't met. I hope I can, at least, help clarify what to expect, so you won't be frustrated in the future. If you'd like to help make the TOS:DR database stronger, that'd be fantastic. The more people who contribute, the more everyone benefits. On Sunday, July 6, 2014 1:29:07 PM UTC-7, Rita F. Martin wrote: > > > I signed up for the “Terms of Service” extension a number of months ago, > and have YET to have been helped by it. It appears that, instead of doing > the research yourself and then allowing us to benefit from it, you wait for > each of your customers to do the research for you, thus having an extension > built almost ENTIRELY by your customers…which, I, for one, refuse to do. > > Can’t you do any better than this??? This extension appears to be a > rip-off of a service…i.e., promise something, get nothing. -- tosdr.org | twitter.com/tosdr | github.com/tosdr --- You received this message because you are subscribed to the Google Groups "Terms of Service; Didn't Read" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/tosdr. For more options, visit https://groups.google.com/d/optout.
